Intake Case Worker

**Full time contract Position to July 2026, based in our Supporting Recovery Local Care Team**:

- **$43.53ph - $46.83ph plus Super (dependent on qualifications + experience)**:

- **Flexible Friendly organisation**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

As an intake case worker in our Supporting Recovery Local Care Team (LCT), you will be the first point of contact to clients who have experienced Family & domestic Violence and childhood Sexual assault and referrers. Working in a multidisciplinary team, you will undertake an initial assessment; provide high quality case management and referral pathways. You will have an in-depth understanding of domestic & family violence and relevant legislation providing outstanding service to our clients in a positive, respectful and culturally sensitive way.

**Duties**
- Provide intake assessment to survivors of Family & Domestic Violence and Childhood Sexual Assault and support an integrated intake service for the wider Centre for Women’s, Children & Family Health as required.
- Engage clients using appropriate strengths-based assessments to ensure eligibility criteria is met.
- Maintain database of referral pathways for clients who may not meet eligibility criteria.
- Complete intake referral form for clients who present at the centre.
- Ensure referrals are forwarded to Supporting Recovery LCT within time frames for allocation
- Hold a caseload of clients waiting to be allocated to Supporting Recovery LCT Case worker
- Represent the organisation at Inter-agency meetings and or events

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘**best life’** is unique to everyone and can change as life changes:

- **Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- **Recognition and Reward -** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- **Professional Development -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- ** Our Reconciliation Commitment** - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on **reference networking groups**, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

**Skills and Requirements**

You will hold qualifications in Social Work, Social Science or related discipline with:

- At least 2 years case management experience ideally working with people who have experienced trauma.
- Experience supporting families affected by trauma, domestic violence, childhood sexual assault, mental health.
- An understanding of trauma-informed practice and a goal focussed approach with the ability to work with clients through all stages of engagement.
- A clear understanding of child protection issues and mandatory reporting responsibilities
- Relevant tertiary qualification in Social Work, Psychology, or related field
- Excellent time management and organising skills to balance competing demands.
- Excellent written skills in relation to note taking and record keeping
- Experience using electronic databases
- Experience with the Safe & Together model is advantageous
- If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. _

**Please submit your current CV and cover letter ou