Client Administrative Officer

1 week ago

Wollongong, Australia Sharp & Carter Full time

Genuine Temporary to Permanent Opportunity
- Join a Large, Well Known Company
- Attractive Salary and On-Site Parking, Wollongong Location

**The Company**

**On a day to day basis, you will be responsible for**:

- Manage client accounts and maintain accurate records of payments and transactions
- Reconcile inhouse customer/client records against that summited to government.
- Monitor and follow up on outstanding claims.
- Conduct investigative calls in an ethical manner.
- Coordinate with internal departments to resolve client queries and disputes.
- Manage and implement payment plans.
- Prepare reports on debtor status and assist in developing strategies to minimize outstanding debts
- Provide administrative support to the debtor management team as required

**Requirements**:

- Previous experience in customer service, finance and NFP industry highly regarded
- Confident with excel functions
- Clear communication skills and the ability to empathetically manage clients.
- Outgoing and hardworking attitude, plenty of potential for career progression down the line.

**Benefits**:

- Flexible start and finish times
- Parking on site
- Central Wollongong location
- Work for a meaningful company

**How to apply

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