Junior Account Executive

2 weeks ago

Sydney, Australia BizCover Full time

Flexible work environment*
- Full training provided with progression opportunities
- Permanent opportunity

**About BizCover for Brokers?**
BizCover for Brokers is a wholesale (B2B), self service platform for brokers which allows them to quote muliple products from mulitple insurers in minutes. It is a high-tech platform that makes insurance look easy, offers transparency and efficiency and is completely unique to the insurance industry. The Broker team are there to assist brokers with any query which may come in the form of referrals, renewals, new business requests or general queries.
On a day-to-day basis, the broker service team is here to assist brokers from all over Australia with a wide range of business insurance needs.
The team is responsible for supporting brokers with their new business referrals, amendments, renewals, new sign-ups, and much more. We strive to provide the highest level of customer service, with a ‘right-first-time approach’’.

**So What?**
We are looking for a new Junior Account Executive to join our dedicated BizCover for Broker team who will be responsible for delivering a first-class service to all brokers who are in contact with the business.
This role is responsible for strengthening existing relationships with our brokers as well carrying out a range of support functions. We need someone who is confident, hungry, a quick learner and can thrive in a busy environment to meet business deadlines.

**Day to day responsibilities?**
- You will provide technical platform support for new business, amendments, renewals, and quotations.
- Assist in processing endorsement and cancellation requests.
- Responding to ongoing queries.
- Ensuring internal databases and relevant systems are kept up to date and accurate.
- Assist with reconciliating and following up on outstanding payments.
- Signing new brokers / brokerages / brokerage groups up to the platform.
- Various other related duties as required

**What I need to be successful?**
- Previous experience in a similar role ie assistant account executive, broker assistant, relationship management or sales would be ideal
- An understanding of general insurance products and processes is preferred
- Strong relationship management and communication skills
- Confidence and an ability to build rapport quickly
- Target driven with strong time management skills in order meet SLA’s and business deadline
- Someone who takes initiative and is business savvy to find new ways to maximize opportunities
- High attention to detail to minimize errors
- Technically savvy
- Positive attitude

**Some of the perks**
- Work from home opportunity (if not based in Sydney)
- If based in Sydney, flexible working opportunity (combination of home and office)
- Attractive salary package with bonus potential
- Vibrant, supportive and fun team
- Team/company events
- Games area with Table tennis, Sofas, Xbox, chess
- Growing company with huge progression opportunities

**What Kind of Person Works Well in our Company**
Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are
- **Customer Fanatics - **_noun: _**a person who delivers a first class customer experience every time
**Drumbeaters -** **_noun: _**a person who enthusiastically celebrates and supports their team mates and the business
**Finishers**:

- **_noun: _**a person you can trust to get it done
**Advancer** - **_noun: _**a person who always wants do better

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