Workplace Experience Officer

23 hours ago

Ballarat, Australia Compass Group Australia Full time

**Workplace Experience Officer**

**Up-to $34.00 per hour (Depending on experience)**
- **Part time, 20-25 hours per week**:

- **Corporate office environment**:

- **New and evolving site**

**Today and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.**

Due to a new site mobilisation, we have two vacancies for a **_Workplace Experience Officer_** role to lead the office in Ballarat (University Drive, Mount Helen)**, set to commence mid-June.**

Showcase your expertise in leading a corporate office

**The Position**
- Reporting to the Workplace Experience Manager, this is a customer centric role that is dedicated to providing an exceptional level of service to the Client’s organization throughout the office operation.
- The role is responsible for assisting and supporting the deliverable services for the Client in all aspects of the contract.
- Responsible for various reporting of office work, security, workplace safety, stock and maintenance; coordinating subcontractors on site, ensuring the corporate floor maintains a high level of appearance, support with on-site document management, mail management, placing orders using adequate platforms, liaison with suppliers and other workplace support.
- Ensure cleanliness and overall organization of all areas of the office at all times including reception, meeting rooms and general common areas.
- Answer and direct all incoming calls to the appropriate parties.

**The Person**
- Experience in similar role/industry and/or a strong customer service background.
- Ability to build and maintain effective and strong relationships with clients, visitors, vendors, landlords and colleagues as well as being able to self-manage, work cooperatively and collaboratively with others and have a flexible approach to function under pressure.
- Ability to provide the highest level of customer service in a continually changing environment with a strong emphasis on consistency, flexibility and time management.
- Highly developed interpersonal, verbal and written communication skills with a proven ability to consult effectively with clients and colleagues at all levels.
- Intermediate to advanced MS office skills.

**The Benefits**
- Inclusive and progressive work environment
- Ongoing training and development opportunities with endless possibilities to move to other internal roles within the company
- Easy access to 100+ retail discounts

  • Customer Experience Officer

    23 hours ago

    Ballarat, Australia Service Victoria Full time

    What we are looking for (Key Selection Criteria) Desired Skills & Qualifications - Previous experience in a customer support-related role supporting multiple communication channels, including live chat and phone support - Experience in customer relationship management (CRM) tools (Salesforce experience would be highly regarded) - Previous experience...

  • Customer Experience Officer

    4 weeks ago

    Ballarat, Victoria, Australia Ballarat City Council Full time

    Fixed term and casual positions at the Ballarat Aquatic & Lifestyle CentreBand 3 Salary from $32.06 - $34.14 per hour plus casual loading and superEvenings and weekend availability requiredPart-time fixed term position until January 2026 – 30 hours per weekCasual positions availableWe currently have an exciting opportunity for customer focused individuals...

  • Customer Experience Officer

    4 weeks ago

    Ballarat, Victoria, Australia Ballarat City Council Full time

    Fixed term and casual positions at the Ballarat Aquatic & Lifestyle CentreBand 3 Salary from $32.06 - $34.14 per hour plus casual loading and superEvenings and weekend availability requiredPart-time fixed term position until January 2026 – 30 hours per weekCasual positions availableWe currently have an exciting opportunity for customer focused individuals...

  • Customer Experience Officer

    23 hours ago

    Ballarat, Australia Service Victoria Full time

    Location: Western Region | Ballarat Job type: Full time / 12 Months Organisation: Service Victoria **Salary**: $56,271 - $64,268 Occupation: Customer Service/Call Centre Reference: VG/1739206CM Ballarat CBD I Full Time I VPS2 I Staff will be required to work 7.6 hours per day between the hours of 8am and 8pm **The opportunity** **Your...

  • Creating a Positive Workplace Experience

    4 days ago

    Ballarat, Victoria, Australia beBeeEmpowerment Full time

    Employee Experience SpecialistWe are seeking an experienced professional to join our team as an Employee Experience Specialist. This is a unique opportunity to make a meaningful impact on the lives of our employees.As an Employee Experience Specialist, you will play a pivotal role in shaping our company culture. You will be responsible for advising on...

  • Customer Experience Officer

    6 days ago

    Ballarat, Australia Service Victoria Full time

    Who we are Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...

  • Customer Experience Officer

    3 days ago

    Ballarat, Australia Service Victoria Full time

    Who we are Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...

  • Customer Experience Officer

    6 days ago

    Ballarat, Australia Service Victoria Full time

    Who we are Service Victoria is the one place to go for government services. We deliver modern government services designed around people's needs. About the role Our Customer Support team is responsible forproviding support to the Victorian public, agencies and Victoria Government departments for products and services developed by Service Victoria. The CxO...

  • Customer Experience Officer

    6 days ago

    Ballarat, Australia Service Victoria Full time

    If you're all about awesome customer service and want to work with a great bunch of people, then let's talk... Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia last year. We help millions of...

  • Vps2 Customer Experience Officer

    2 weeks ago

    Ballarat, Australia Chandler Macleod Full time

    Chandler Macleod are seeking enthusiastic Customer Experience Offices for our Government client located in Ballarat - Western Regional Victoria. **The Opportunity**: Current hours of operation are 8am to 8pm, Monday to Friday, however as this is a new Centre, we require people who can work between the hours of 9.00am - 5.00pm, Monday to Friday Applicants...