Customer Service

2 days ago

North Sydney, Australia Temp & Agnew Pty Ltd Full time

Monday to Friday, 8:30am - 5pm
- Ongoing Temp role, with potential to go Perm
- $31 - $33 Per Hour + Superannuation

A leading global insurer based in North Sydney has an excellent opportunity available for an experienced Customer Service/Call Centre Operator to join their driven and well-established team.

The Role:

- Provide exceptional customer service by answering incoming calls promptly and professionally.
- Address customer inquiries, concerns, and issues in a courteous and efficient manner.
- Maintain and update customer records to ensure accuracy and completeness
- Build relationships with customers/stakeholders
- Data entry
- Administration duties

About you:

- Proficient computer and organizational skills.
- Previous experience within a call centre role is essential.
- Excellent communication skills.
- Strong problem solving skills.
- Ability to work in a fast-paced environment.
- Motivated with the ability to work in a team/independently.
- Driven to achieve results and customer focused

What we offer:

- Excellent Culture
- Work for a leading insurance company
- Career progression
- Australian Citizens or Permanent Residents ONLY

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