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Claims Service Consultant Level 1
2 weeks ago
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility for balance and the support you need. We know that flexible work comes in different forms, that's why we're embracing hybrid teams - enabling employees to maintain a balance of working both in the office and remote, supporting the needs of both the business and individual. So, come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.
**Motor Claims Consultant - Third Party Settlements Team | Flexible locations**
Allianz Australia, part of the global Allianz Group, is one of the country's leading providers of insurance and risk management products and services. By joining Allianz you are joining a company that offers a fast-paced, flexible and innovative work environment and a rewarding career.
**Do you want to work in a high-trust culture where you'll feel empowered to make decisions that result in impact?**
We are currently seeking a Third Party Settlements Claims Service Consultant to join our Motor Claims team on a full-time basis.
**You'll be responsible for**:
- Managing a complex portfolio of claims in a timely and cost-effective manner
- Ensuring a high standard of customer service is maintained with our internal and external customers while building a network of professional relationships
- Continuous communication with internal and external stakeholders to report on claim developments and potential strategic opportunities.
- Using your technical experience to thoroughly investigate and assess claims to ensure that appropriate strategies are being implemented and pursued
- Active communication and negotiation with other Insurer and parties with a view to achieving the best possible outcome for all stakeholders involved
**Important to your success**:
- Previous claims handling experience
- The experience in dealing with Third Party negotiations
- Outstanding customer service ethic
- Excellent written and verbal communication skills
- Sound time management skills
- High attention to detail
- Strong PC skills
- The ability to work under pressure in a fast paced environment
**What's on Offer**:
As part of our team you'll experience outstanding training with great coaching and learning opportunities. Our culture is inclusive with plenty of team-building and regular events. At Allianz you'll receive discounts on our products and services and a range of financial incentives. We also value the health and well-being of every individual. Some of our lifestyle benefits include flexible working arrangements
**About us**
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?". Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. As a requirement of your role, it may be necessary from time to time for you to attend the workplace. In accordance with our COVID-19 Vaccination Policy, all entrants to Allianz operated workplaces in Australia (includes attending a customer or vendor site to conduct work on behalf of Allianz), must be fully vaccinated against COVID-19 (includes booster shot, where mandated by local health authority), unless the employee can present a valid medical exemption certificate.
