Medical Receptionist

3 days ago

Ballarat, Australia For Health Group Full time

About Us
At ForHealth, we believe that quality healthcare should be accessible to all Australians. With over 95 medical centres and a network of 1,500+ independent health practitioners, we’re proud to deliver more than 8 million patient consultations each year. We are a values-led organisation that champions innovation, teamwork, and excellence in patient care. When you join ForHealth, you’re joining a team that's “In it together” and genuinely passionate about making a difference in the lives of our patients.
The Opportunity
We are looking for a Part Time Medical Receptionist to join our Ballarat practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.
What's in It for You
- Stand out with a provided uniform that reflects your professionalism.
- Employee benefits to support your mental and physical wellbeing.
- Enjoy dental discounts for both you and your loved ones.
- Reap the rewards of a competitive hourly rate.
- Work life balance with no weekend work

Key Responsibilities
- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.

**To excel in this role, you'll possess**:

- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.

Why Choose Us
**By becoming a part of our accomplished team, you'll access**:

- A dynamic work environment rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
- The chance to make your mark in a company dedicated to fostering Australia's well-being.

Ready to Make a Difference?

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