Loss Adjuster

2 weeks ago

Brisbane, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer

Loss Adjuster

You will be responsible for managing a portfolio of domestic home property claims and deliver a best in market claims experience to our customers, whilst achieving the most cost-effective and timely outcomes in accordance with policies and procedures.

**What are my accountabilities?**
- Manage a portfolio of property claims;
- Review for continuous improvement across claims and quality assurance;
- Provide technical support and feedback to the claims team;
- Assist with coaching and training of team members;
- Stay updated across regulatory changes and industry themes and insights;
- Build and develop strong working relationships with our Clients;
- Provide escalation point to team following complaints and/or technical queries;
- Attendance at stakeholder meetings/conferences/phone calls when required.

**About you**
- Previous loss adjusting experience
- Ability to work well autonomously as well as part of a team environment;
- Proven ability to manage complaints and disputed claims when required;
- A strong understanding of insurance principles, policies, and regulations;
- Excellent communication, negotiation, and relationship-building skills;
- The ability to analyse data, assess risks, and provide effective solutions;
- Experience in relationship building and stakeholder management.

**_Caring Counts _**

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

**_Why Sedgwick? _**

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for

Some of the **Benefits **of working with us are:

- Hybrid working arrangement. #LI-Hybrid
- Professional Development through Sedgwick Australia University
- +0.5 % on top of Superannuation Guarantee
- Domestic and International Career Pathways

Sedgwick is an Equal Opportunity Employer.

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