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Operational Resilience

3 weeks ago

Newcastle, Australia Hunter Water Full time

Get the balance right - flexible working options available
- Ongoing career development opportunities
- Support the sustainable delivery of an essential service to the Lower Hunter community

Due to an internal promotion, we’d like you to join us as an Operational Resilience & Risk Manager,, where you’ll play a vital role in protecting our critical infrastructure while enjoying the benefits of living and working in one of Australia’s most stunning regions.

**Our Company**

At Hunter Water our Values define who we are as an organisation and how we behave. We strive to live these Values and it is shown in the work we do and the way in which we interact with each other.

At Hunter Water we offer a range of employee benefits. For this position, these will include, but are not limited to:
Excellent flexible working and additional leave benefits including:

- Additional Public Holidays
- 5 days additional paid Carers Leave per annum
- Paid Community Service Leave
- 14 weeks paid Parental Leave for both parents
- Access to hybrid work and other flexible options

Health, Wellbeing & Remuneration benefits including:

- Fitness passport
- Access to discounted health fund and health services
- Access to the Employee Assistance program
- 38 hour working week
- Reward and Recognition Program
- Salary Package of up to $172,992 (Including Super)

**The Opportunity**

As the Operational Resilience & Risk Manager you will;
- ** Make an Impact**: Lead our compliance with the Security of Critical Infrastructure Act 2018 (SOCI), ensuring we protect vital water infrastructure for our community.
- ** Be a Leader**: Act as our Incident Controller, coordinating swift and effective responses during emergencies and driving continuous improvement in crisis management.
- ** Collaborate and Empower**: Work with teams across the business to conduct Business Impact Assessments (BIA), review Business Continuity Plans (BCP), and assess the effectiveness of controls through a robust assurance program.

**What you'll do**:

- Provide SME support, training and exercising requirements within the three elements of Hunter Water’s Business Resilience Framework (incident management, business continuity and organisational security.
- Provide intelligence, reporting and analysis to support recommendations and the decision making process to drive enhancements to Hunter Water’s Business Resilience Framework.
- Identify process and performance improvement opportunities and provide recommendations to improve Hunter Water’s organisational
resilience performance.
- Facilitate and lead various risk based training programs including those designed for Business Continuity Coordinators to enhance preparedness and response capabilities.
- Drive improvements in risk identification and management at all levels within the business (e.g., six-monthly risk profiling with each business unit).
- Managing and coordinating internal and external stakeholder requirements to deliver optimal outcomes for Hunter Water.
- Supporting continuous improvement outcomes through effective governance practices within Hunter Water’s Business Resilience Framework.

**What you'll need to be successful**:
**Essential Criteria**:

- Extensive work experience with business continuity, risk management, or a related field.
- Proven experience in leading and managing business continuity and crisis management initiatives.
- Excellent analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
- Strong communication and relationship-building skills across all levels.
- Knowledge of NSW Emergency Management Arrangements.
- Effective relationship management and decision making skills with multiple stakeholders (internal and external).
- Relevant MS Office skills (Word, PowerPoint, Excel).
- Able to work independently and as part of a small team.
- Continuous improvement mindset.
- Prepared to work/respond after hours as needs arise

**Desirable Criteria**:

- Certified training in risk management, business continuity and/or operational resilience
- Knowledge of ISO 22301 (Business Continuity Management) and/or ISO 31000 (Risk Management) standards

**Application Steps**:
To be considered for this position applicants must submit a cover letter addressing the Selection Criteria above and provide a current resume. Please click to view the Position Description.

We still encourage you to apply, even if you may not meet all the requirements. Learning is a key value at Hunter Water and we value people with insights into where they need to develop and a willingness to take on new challenges.