Client Support

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world

We are looking for an Office Administrator/Team Support to join the team in Sydney, Australia.

What are the ongoing responsibilities of this position?

The responsibilities of this role fall within two main areas: (1) general business support and management for the Franklin Templeton Sydney office and (2) Events and team administration support.

General Office Management
- Monitor and submit general office maintenance requests when required
- Assist team with arranging complex internal and external client and stakeholder meetings
- Support the setup of meetings in the office and the technical setup of teams meetings
- Manage and reconcile monthly corporate card expenses
- Prepare team meeting agendas and logistics including minutes and actions when required
- Assist with the preparation of client presentations and briefing notes ensuring all documentation is completed to a high standard
- Effectively communicate with external clients and business partners in an efficient and professional manner
- Assist with maintaining office kitchen, meeting rooms and copier/ stationery room
- Ensure stationery and paper stocked
- External vendor management
- Participate in Annual Emergency procedures training and register as office fire warden’
- Coordination of couriers, deliveries, mail and post

Team Support
- Provide support to team on internal / external client functions, including all logistics
- Maintenance of various calendars
- Venue management - including all bookings and catering
- Assistance with staff and client registrations for internal/external events

What qualifications, skills and experience would help someone to be successful?
- Minimum 5 years of prior experience in an Assistant or Office support role
- Knowledge of CRM systems is an added advantage
- Advanced knowledge in Microsoft Office Suite
- A good understanding of the financial services industry
- Exceptional written and verbal communication skills
- Confident in communicating with clients and business partners of varying seniority
- Well presented, able to demonstrate initiative and clear decision making
- Very strong organisational and time management skills
- Strong attention to detail and accuracy
- Experience in events management

LI-APAC
ASSOCIATE

Experience our welcoming culture and reach your professional and personal potential

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
- Hear more from our employees
- By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered.
- Learn more about the wide range of benefits we offer at Franklin Templeton- Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.