Case Manager

1 week ago

Sydney, Australia AIA Full time

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:
Join our expert team of Case Managers within our Group Claims area, to manage Income Protection claims effectively and efficiently within your authority level and have vast opportunities to develop and progress your career.

To do this successfully you will:

- Analyse and assess significant underwriting and claim cases with the aim of preventing fraud
- Provide advice in support of underwriting and claim decisions
- Respond to inquiries of a technical or complex nature through case management
- May work with third-parties and government authorities to support external investigation and prosecution of fraudulent cases

Successful applicants will demonstrate:

- Excellent verbal and nonverbal communication skills
- Experience within life insurance is highly desirable
- Claims assessing experience is highly desirable.
- Ability to multitask and prioritize tasks accordingly.
- Experience working with and interpreting multiple policies.
- Why choose AIA:

- At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement
- At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality - the world’s leading science-backed wellbeing programme - we’ve started a movement to make Australia the healthiest, best protected nation in the world.
- As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.
- AIA is different. Are you?

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