Customer Service Representative

5 days ago

Logan City, Australia Public Sector People Full time

Calling all customer service / contact centre professionals
- Multiple opportunities
- Unreal work culture.

**Public Sector People** are working with a local council in the south suburbs of Brisbane (LOGAN) to recruit
**MULTIPLE Call Centre team **members for a small project of work with the possibly of extension and long-term opportunities. This role is paying $36.62 per hour + super.

This role is an extremely rewarding, fun and engaging position for someone passionate about giving customer service. The role will be answering General enquiries inbound calls from council residents between the hours on 8am and 5pm Monday to Friday.

This is
**NOT** a complaint or claims line.

This role will be for a period of 3 months + extension you must be available ASAP.

**Benefits of the Role**:

- Payrate of $36.62 per hour + super
- Monday to Friday role (business Hours)
- Free Parking
- Café onsite
- Growth opportunities
- Great training and wellbeing support offered across the department
- Government opportunity within customer service.

**Responsibilities will include**:

- General Administration duties within the team
- Answering inbound calls
- Deliver a high level of verbal and written communication skills,
- Demonstrate resilience and flexibility in all customer interactions
- Show proficiency at using technology and multitasking between different systems while actively listening

**About you**:

- You have experienced working within a call centre is mandatory
- You have a good track record of attendance and reliability
- Customer service comes naturally and is a passion of yours.
- High level of attention to detail

**PLEASE APPLY WITH YOUR CV IN “WORD” FORMAT

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