Customer Service Representatives
2 hours ago
Overview
We’re seeking two passionate and confident Customer Service Representatives to join our Brickworks QLD team in Yatala. Reporting to the Customer Service Manager, you will be responsible for assisting internal and external customers in a range of service and sales enquiries across our wide range of Brickworks building products, providing an exceptional customer service experience.
Duties
- Provide exceptional service to both internal and external customers.
- Respond promptly and courteously to inbound calls and emails.
- Represent Brickworks as a front‑line company representative, contributing to business development and growth.
- Support Sales Representatives as required.
- Complete accurate data entry of orders, credits, returns, stock and pricing enquiries.
- Ensure office, work areas and displays are consistently safe, tidy, clean and presentable.
Success Requirements
- A passion for delivering exceptional customer service.
- Knowledge of building industry and of building products (preferred).
- Tertiary qualification in a related discipline (preferred).
- Proficient in using Microsoft Office Suite.
- Strong time management, administration and organisational skills.
- Excellent attention to detail.
- Ability to complete multiple tasks with varying levels of priority.
About Us
Under the Brickworks Building Products umbrella are some of the world’s best‑known building material brands. Recognised globally as leading manufacturers of quality building products, our brands continue to build their reputation for delivering top quality. We lead through style and product innovation, creating materials for beautiful environments.
With a broad product portfolio of manufacturing and sales facilities across Australia, New Zealand and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.
Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration. The company’s commitment is to inspire, support, create and build better environments and places for its customers and communities.
Why join us?
- Charitable Partnership: Proudly support Children’s Cancer Institute (CCI).
- Inclusivity: We value diversity and maintain an inclusive workplace.
- Family Support: Enjoy our company parental leave scheme.
- Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
- Growth: Ongoing education, training, and career progression opportunities for all employees.
- Support: Access support programs for you and your family through our EAP provider.
- Discounts: Product Discounts are provided for staff and family and friends of staff.
How to Apply
You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.
Submit your resume and cover letter via the “Apply” button.
For more information about Brickworks please visit our website https://www.brickworks.com.au/
Brickworks does not accept unsolicited applications from employment agencies.
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