Claims Advisor

3 days ago

Brisbane, Australia Youi Pty Ltd Full time

At Youi, we don't believe in conforming to the status quo. We're not your typical insurance company - and that goes for our approach to selling insurance and hiring our team. With over 1,800 passionate employees working as one team we are looking at a period of growth to meet our a big hairy audacious goal. We are a dynamic, human-focused, honest, and passionate team who is dedicated to providing awesome service to our customers while providing career opportunities for our staff. We recognise and value the contributions of each team member to our culture and success. At Youi, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the insurance industry.

Due to company growth, we now have opportunities within our Claims Department for customer-centric superstars to join our team as Claims Advisors You will play a key role in end-to-end service delivery of claims when our customers need us the most and your role will be central to Youi’s reputation and relationships.

**In the role, you will...**
- Manage your own portfolio of claims
- Help our customers in their time of need by processing their claims from start to finish
- Problem solving on a daily basis to reach outcomes that work for both our clients and Youi
- Be a direct point of contact for customers, service providers and Assessors to ensure the smooth processing of each claim within your portfolio
- Act in accordance with legislative and company requirements at all times
- Use your passion for customer service and your exceptional communication skills to ensure your Youi clients have a positive and memorable claims experience

**About you...**
- Exceptional oral and written communication skills, with the ability to effectively present and articulate information
- Experience in administration, with high attention to detail
- Skilled at multitasking and thriving in high-pressure environments, with the capacity to manage multiple tasks simultaneously
- Demonstrates strong problem-solving skills and sound decision-making capabilities
- Familiarity with case or portfolio management is desirable

**Recruitment Experience**

There are three stages to the recruitment of this role:
2.**Chat Interview** you will then be invited to complete a chat based interview, where you will be asked behavioural interview questions (similar to a face to face interview) taking you about 20-25 minutes to complete.

3.**Assesment Centre **if successful, you will be invited to a virtual group interview which takes about 2 hours. You'll learn more about the role and company and go through some group and one on one activities.

For a career that’s great from Day One and gives you plenty of opportunities for growth, choose Youi. If you are ready to begin your career with us, please.

**Training starts 8th of May

  • Claims Advisor

    20 hours ago

    Brisbane, Australia Suncorp Group Full time

    **Take the Next Step in Your Career as a Claims Advisor** Are you driven by purpose and ready to support others during some of life’s toughest moments? As a Claims Advisor, you’ll be the steady hand that guides people through challenging situations with empathy, resilience, and clarity. Join our CTP team, where you’ll work alongside legal experts,...

  • Complex Claims Advisor

    20 hours ago

    Brisbane, Australia Queensland Treasury Full time

    **About Us**: At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors from top tier national firms. we handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every...

  • Complex Claims Advisor

    1 week ago

    Brisbane, Australia Queensland Government Full time

    **About Us: At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors. We handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every member has the opportunity to grow...

  • Claims Advisor

    1 week ago

    Brisbane, Australia Suncorp Group Full time

    **Launch Your Career as a Claims Advisor at Suncorp** Are you passionate about making a real difference for people during challenging times? Do you thrive on delivering exceptional service and navigating complex conversations with empathy and professionalism? Join our Claims Advisory team and play a vital role in the Compulsory Third Party (CTP) insurance...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia Bolton Clarke Full time $90,000 - $120,000 per year

    Manageable caseloads that let you make a real differenceWork/Life balance - WFH and OfficeSalary Packaging benefitsAbout the Opportunity: We're looking for a proactive and experienced Claims Advisor to manage workers' compensation claims within our QLD self-insurance scheme at Bolton Clarke. In this role, you'll assess liability, coordinate rehabilitation...

  • Claims Advisor

    1 week ago

    Brisbane, Queensland, Australia WorkCover Queensland Full time $90,000 - $120,000 per year

    Engage in work that matters Join us as a Claims Advisor and make a meaningful impact to the lives of Queenslanders.We have opportunities to help support employers and injured workers with a focus on facilitating successful return-to-work outcomes.WorkCover Queensland is committed to making a positive difference to people's lives. Our purpose is clear: we...

  • Claims Advisor, Motor

    1 week ago

    Brisbane, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of...

  • Claims Advisor, Motor

    1 week ago

    Brisbane, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich Insurance, our General Insurance (GI) Segment stands as a pillar of excellence, offering comprehensive solutions for people and businesses ranging from small enterprises to global multinational corporations. We provide capacity for delegated authority arrangements and have experts across underwriting, claims and...

  • Ctp Claims Advisor

    4 days ago

    Brisbane, Australia Suncorp Group Full time

    **Launch Your Legal Career with Purpose: Join Us as a Claims Advisor** In this role, you'll work alongside healthcare professionals, legal representatives, and injured parties to ensure the best possible outcomes for our customers. It's an excellent opportunity for law students and graduates to gain hands-on experience in claims management, legal processes,...

  • Ao4 Claims Consultant

    2 weeks ago

    Brisbane, Australia HAYS Full time

    Opportunity for an AO4 Claims Officer within the State Government! **Your new company** Is the economic, fiscal and commercial advisor to the Government and leads the Queensland Government's efforts to ensure the economy of Queensland delivers outcomes for the community. This involves leading the management of the state's financial resources, monitoring...