Claims Advisor

5 days ago

Brisbane, Australia Bolton Clarke Full time

Manageable caseloads that let you make a real difference
- Work/Life balance - WFH and Office
- Salary Packaging benefits

**About the Opportunity**:
We’re looking for a proactive and experienced Claims Advisor to manage workers’ compensation claims within our QLD self-insurance scheme at Bolton Clarke. In this role, you’ll assess liability, coordinate rehabilitation and return-to-work plans, and provide expert guidance to staff and stakeholders. You’ll play a key part in ensuring compliance, supporting recovery, and delivering great outcomes for our people.

**Key activities**:

- Manage end-to-end workers’ compensation claims under QLD legislation.
- Assess liability for physical and psychological injury claims.
- Develop and monitor rehabilitation and return-to-work plans.
- Provide advice and education on injury management and entitlements.
- Maintain accurate records and process wage entitlements.
- Collaborate with internal and external stakeholders to support recovery.

**About you**:

- Qualifications in injury management, rehabilitation, or equivalent experience.
- Meet the criteria for recognition as a statutory claims officer under QLD legislation.
- Experience in claims or rehabilitation case management (ideally in self-insurance or WorkCover QLD).
- Strong analytical, time management, and communication skills. High level communication and interpersonal skills with a demonstrated ability to build constructive and effective relationships,
- Effectively liaise with and influence staff across all levels of Bolton Clarke
- Proficient Microsoft office suite
- Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work._

**Our Benefits**
Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:

- $15,900 Salary packaging + $2,650 meal and entertainment allowance
- Work-Life balance - Office and WFH options
- Mobile phone and laptop provided
- A supportive, flexible, and fun, positive team culture
- Health Insurance discounts with Medibank
- Employee Assistance Program
- Free Flu Vaccinations
- Fitness passport program
- Options for additional purchased leave

**About Bolton Clarke**
**Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

**How to Apply**

**Applicants must obtain Federal Police Clearance or willingness to obtain, along with this season's flu vaccination and provide Covid-19 vaccination evidence.

  • Claims Advisor

    7 days ago

    Brisbane, Australia Suncorp Group Full time

    **An opportunity has arisen for a motivated and customer-focused Claims Advisor to join our Personal Injury Claims team at Suncorp.** In this role, you will be responsible for proactively managing a portfolio of personal injury claims, achieving timely and cost-effective outcomes while delivering exceptional customer service. You’ll play a critical role in...

  • Claims Advisor

    3 days ago

    Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $60,000 - $120,000 per year

    Claims AdvisorJob No: 677824 Brisbane - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 3An opportunity has arisen for a motivated and customer-focused Claims Advisor to join our Personal Injury Claims team at Suncorp.In this role, you will be responsible for proactively managing a portfolio of personal injury claims, achieving timely and...

  • Claims Advisor

    3 days ago

    Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $60,000 - $120,000 per year

    Claims AdvisorJob No: 677824 Brisbane - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 3An opportunity has arisen for a motivated and customer-focused Claims Advisor to join our Personal Injury Claims team at Suncorp.In this role, you will be responsible for proactively managing a portfolio of personal injury claims, achieving timely and...

  • Complex Claims Advisor

    7 days ago

    Brisbane, Australia Queensland Treasury Full time

    **About Us**: At Queensland Government Insurance Fund (QGIF), we're committed to excellence in claims management by collaborating closely with trusted legal advisors from top tier national firms. we handle a diverse range of complex claims with the utmost professionalism and integrity. Our team fosters a dynamic and collaborative environment where every...

  • Claims Advisor

    2 weeks ago

    Brisbane, Queensland, Australia Bolton Clarke Full time $90,000 - $120,000 per year

    Manageable caseloads that let you make a real differenceWork/Life balance - WFH and OfficeSalary Packaging benefitsAbout the Opportunity: We're looking for a proactive and experienced Claims Advisor to manage workers' compensation claims within our QLD self-insurance scheme at Bolton Clarke. In this role, you'll assess liability, coordinate rehabilitation...

  • Claims Advisor

    2 weeks ago

    Brisbane, Queensland, Australia WorkCover Queensland Full time $90,000 - $120,000 per year

    Engage in work that matters Join us as a Claims Advisor and make a meaningful impact to the lives of Queenslanders.We have opportunities to help support employers and injured workers with a focus on facilitating successful return-to-work outcomes.WorkCover Queensland is committed to making a positive difference to people's lives. Our purpose is clear: we...

  • Motor Claims Advisor

    7 days ago

    Brisbane, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • Ctp Claims Advisor

    2 days ago

    Brisbane, Australia Suncorp Group Full time

    **Launch Your Legal Career with Purpose: Join Us as a Claims Advisor** In this role, you'll work alongside healthcare professionals, legal representatives, and injured parties to ensure the best possible outcomes for our customers. It's an excellent opportunity for law students and graduates to gain hands-on experience in claims management, legal processes,...

  • Principal Advisor, Claims and Redress

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    The roleThe Principal Advisor is responsible for providing state-wide, complex technical claims and redress advocacy and advisory services to Queensland Health (including Hospital and Health Services, the Department of Health, and Queensland Ambulance Service). Drawing on your technical expertise, you will identify needs, develop and deliver claims and/or...

  • Motor Claims Advisor

    5 days ago

    Brisbane, Australia Zurich Insurance Full time

    **The Role** Are you the kind of person who thrives on providing customers with an exceptional service, and enjoy working as part of a friendly team in a fast pace friendly environment? Would you like to build on your existing motor claims assessment experience and be part of a national team? A role in our growing Motor Claims business could be just what...