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Customer Service Manager

3 weeks ago

Surfers Paradise, Australia OZK Cleaning Services Full time

OZK Cleaning Services is a commercial cleaning company that offers a supportive and vibrant work environment. We are proud to deliver high quality services to our customers and we are currently expanding our business.

We are looking to appoint an experienced and reliable Customer Service Manager / Sales Representative to deal with our existing and potential clients in the Gold Coast area.

This position is responsible for, but not limited to, visiting our various clients regularly, performing routine inspections of our cleaning sites, liaising between cleaning teams and venue managers, carrying out sales enquiries and trying to ensure customer satisfaction with our services.

Key duties:

- Maintaining and developing customer relationships
- Maintaining high standards of cleanliness
- Visiting existing and potential clients in Brisbane
- Carrying out routine inspections of our cleaning sites
- Approaching potential clients
- Organising cleaning operations
- Delivering excellent customer service
- Current and valid driver’s licence
- Proof of full Covid-19 vaccination
- A minimum of 2 years' experience in customer service
- Experience in the commercial cleaning industry
- Exceptional time-management skills
- Excellent written and verbal communication skills
- Responsible work ethic
- Strong attention to detail
- Ability to work five days a week (weekdays)

**Benefits**:

- Competitive wages
- Incentives

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Company car

Schedule:

- Monday to Friday

Supplementary Pay:

- Commission

**Experience**:

- Commercial cleaning: 1 year (preferred)
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)