General Manager

JLL supports the Whole You, personally and professionally.
An exciting opportunity has arisen for a General Manager of one of Perth’s most iconic sites entrenched in the city’s rich history. Palace Tower at 108 St Georges Terrace is a true trophy A Grade asset in the Perth CBD that successfully integrates federation style architecture with the contemporary accents of today. Standing at 51-levels of office accommodation, Palace Tower at the time of completion in 1988, was Perth’s tallest tower. It remains a landmark in the heart of the CBD today. The tower is at the forefront of tenant serviceability, providing ground floor food and beverage offerings, recently refurbished building lobby, end-of-trip facilities, wellness studio, and bookable meeting room facilities.
**What this job involves**:
The General Manager is responsible for the overall performance of the property and the management team across all disciplines representing Realside Property as our client and owner of the property. Working in close collaboration with and as the senior representative of the client, the General Manager assists in the development of strategies to maximise the performance of the property and is charged with implementing these effectively.
This is a broad ranging management role with areas of responsibility including financial, customer experience, operations, WH&S, and sustainability. Considerable focus is required on adding value and improving the customer/ tenant experience, maximising income, ensuring costs are competitive, and minimising risks to the client.
The team consists of an Assistant Property Manager, Senior Facilities Manager, Customer Experience Manager and Senior Building Engineer onsite with further centralised lease admin and finance functions performed at JLL Head Office.
**Sound like you? This is what we are looking for**:
At least 8 years’ experience in property/asset management, with previous experience managing A Grade office assets required
Strong leadership skills, with a demonstrated ability to lead a property management team, coupled with superior interpersonal, communication, stakeholder management and negotiation skills
Personality and standing to be an ambassador for the asset representing the client, JLL, tenants, customers and the community
A demonstrated ability to add value to a property asset through identifying value enhancing opportunities, as well as the achievement of sustainability outcome
An intimate knowledge of the office sector and ideally some exposure to retail property
A high level of financial aptitude, commercial acumen, analytical skills and computer literacy with previous experience preparing complex budgets and comprehensive reports
Tertiary qualifications in Property, Business, Management or related discipline highly desirable, however not essential
Current Real Estate Agents Representative Certificate (including Property Management) is required
**What you can expect from us**:
Recognition benefits.
Corporate discounts and offers.
‘You’ Days.
Health & Wellbeing programs.
Learning & Development platforms.
Paid time off for volunteer work.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.