Change Analyst

Fixed Term Full Time until mid 2025, 38hr week- $60.24/hr base + Super (Up to 14%) + Leave Loading + Corporate discounts across Health insurance, technology and more- Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your opportunity:
Our Service Delivery group has an exciting opportunity for an experienced Change Analyst to join their newly formed Transition project team

The Service Delivery One System for Maintenance (OS4M) Strategy seeks to deliver improvements across key maintenance delivery performance outcomes including safety performance arising from real-time visibility of the full portfolio of maintenance works undertaken on Urban Utilities’ asset base. Delivering the objectives of the OS4M strategy depends on the consecutive execution of several critical enabling projects including the transition to a new commercial maintenance model, a digital enablement program of work and changes to business processes and internal functional structures.

This position supports the Transition Manager and Leads in developing comprehensive change management plans and materials for the onboarding program, transitioning current maintenance contracts to the new One System for Maintenance (OS4M) commercial model. The role involves collaborating with stakeholders, including the Mobilisation Lead and Handback Lead, to ensure change management aligns with a business readiness plan, considering, planning, and successfully executing all changes throughout the program.

About you:
- Bachelor's degree in business, communications, or a related discipline, or equivalent experience.- Change Management Certification or qualifications.- Well developed understanding of change management frameworks and practices and demonstrated ability to prepare change management plans.-
- Strong project management skills with the ability to execute within set schedules.- Proven experience in stakeholder engagement, communications, and associated change and transition activities.- Excellent interpersonal, negotiation, and professional communication skills, with the ability to effectively interact and liaise with staff from diverse backgrounds

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family- Corporate discounts across Health insurance, technology and more- Generous Salary Packaging options, including novated leases- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at- WORK180 Visit our website to learn more about us at

How to apply

Please note: applicants may be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at

Advertising closes 25th October 2024