Cluster Manager

1 day ago

Melbourne, Australia The Surfboard Warehouse Full time

**ABOUT THE ROLE**

**We are looking for one Cluster Manager for our Melbourne stores and one Cluster Manager for our Sydney (Northern Beaches) stores. These positions are permanent and full-time.**

As a Cluster Manager, you will be responsible for driving sales results for your stores.

Your Responsibilities include:

- Create a sale’s driven culture within the store through daily coaching and team support.
- Creating a culture that delivers the highest standards of customer service.
- Ensure all KPI's are met.
- Analyse sales reports to identify and develop action plans for underperforming categories and products.
- Coach and mentor, your team to become high performers.
- Provide stock feedback and manage inventory.
- Work on a roster.
- Proactively use the online system to check stores KPIs, approve timesheets and assist with onboarding of staff, amongst other tasks.

**WHO ARE WE LOOKING FOR?**

We are looking for an experienced Manager who has proven sales results and a passion for coaching and developing high performing teams.

You will have:

- Demonstrated experience in leading a retail team.
- Enjoy and thrive in multi-tasking and problem solving.
- A highly driven, self-motivated approach.
- The confidence to be fully accountable for your stores.
- Exceptional people skills.
- Water sports retail management experience and product knowledge, especially surf.
- A proven track record in achieving sales budgets and bottom-line profits.
- Strong desire to develop your career in retail.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Shift work

Supplemental pay types:

- Bonus
- Penalty rates

Ability to commute/relocate:

- Melbourne VIC: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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