Member Services Specialist

2 weeks ago

Brighton, Australia Allianz Australia Full time

Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you need to have an enriching career.

**Customer Service Specialist/Member Services Specialist, Club Marine | Brighton, VIC**

We are currently seeking an energetic and passionate person to join Club Marine as a Member Services Specialist. Working in a team of Member Service Specialists, you will ‎‎be part of a ‎supportive team pursuing excellence in service delivery. Along the way, ‎‎you ‎will develop a great knowledge of boats and build ‎underwriting ‎‎skills for a great career in insurance.

The ideal person for this role will be flexible in their approach and have a strong focus on Customer Service. As we embed a customer-focused strategy across everything we do, you’ll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our members and our boating community.

**You'll be responsible for**:

- Assisting with Member and Partner enquiries to fulfill the insurance lifecycle, including providing quotes and processing of new policies, renewals, and policy alterations
- Answering a mixture of Inbound customer calls
- Responding to incoming customer correspondence

***

**Important to your success**:

- Experience in Customer Service is essential
- Proven strong verbal and written communication skills
- Proven problem-solving ability and a keen eye for detail
- Proactive time management skills
- Sound computer skills
- General knowledge of boats will be highly regarded
- Flexibility to work shifts from 8am - 8pm

**What's on offer?**
- Access on-demand lifelong learning and take control of your career development
- Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
- Be part of a team that’s open-minded, supportive, approachable, and genuinely focused on customer outcomes

**About us**

Club Marine Insurance is proud to be a supporter of Australian boaters. As Australia’s largest provider of boat insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 50 years. We’re not just for the boating community, we’re actively part of it as supporters of yacht clubs, fishing tournaments, boat shows, regattas and volunteer marine groups and encourage our team to get involved.


**Job Level**:
Entry Level

**Location**:

- Brighton, VIC, AU, 3186**Area of Expertise**:
Sales & Distribution

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
34401

  • Member Services Representative/Loan Assistant

    3 weeks ago

    Brighton, Australia Michedcu Full time

    Careers At Michigan Educational Credit Union Current job opportunities are posted here as they become available. Member Services Representative/Loan Assistant Job Title: Member Services Representative/b>Loan Assistant Reports To: Branch Manager Department: Loans Summary: Responsible for assisting members with a variety of Credit Union products and...

  • Advanced Clinical Optometrist – Head of Specialist Optometry

    3 weeks ago

    Brighton, Australia NHS Full time

    Overview Advanced Clinical Optometrist – Head of Specialist Optometry The closing date is 06 October 2025 The Head of Specialist Optometry is expected to provide clinical leadership for all optometry services, while personally delivering expert optometric and clinical care. They will be responsible for clinical, managerial and financial aspects of...

  • Dementia Specialist Community Nurse

    3 weeks ago

    Brighton, Australia NHS Full time

    The role of Dementia Specialist Community Mental Nurse is to work as part of a multidisciplinary Team in Brighton and Hove Memory Assessment Service. The service is an integrated clinical and support service delivered in partnership by Here (Head Contract Holder) and Sussex Partnership Foundation Trust, and the Carers Centre. Our service function is to...

  • ▷ Apply in 3 Minutes! Consultant Psychiatrist, East Assessment

    2 weeks ago

    Brighton, Australia NHS Full time

    Consultant Psychiatrist, East Assessment & Treatment Service We are seeking a Consultant Psychiatrist to join the East Assessment and Treatment Service (ATS) in Brighton & Hove. You will be joining a mutually supportive, friendly and enthusiastic team with a real passion for what we do. Brighton and Hove Community services are split in to two main teams,...

  • Deputy Divisional Director of Operations for Specialist Division

    3 weeks ago

    Brighton, Australia NHS Full time

    Overview Go back University Hospitals Sussex NHS Foundation Trust (279) Deputy Divisional Director of Operations for Specialist Division The closing date is 14 October 2025 Deputy Divisional Director of Operations - Specialist Division We have an extremely exciting opportunity for you to join our team as Deputy Divisional Director of Operations for...

  • Endocrine Specialist Nurse development role Band 6 to 7

    2 weeks ago

    Brighton, Australia NHS Full time

    Endocrine Specialist Nurse development role Band 6 to 7 The closing date is 22 October 2025 This is a development post starting at a band 6 rising to band 7 on completion of training and competencies which are aligned with the Society for Endocrinology. You will be working as part of a small team of nurses and clinicians caring for patients with hormone...

  • Food Service Assistant

    4 days ago

    Brighton, Australia Cabrini Health Full time

    Food Services Assistant - Permanent Part Time position (minimum 15 hours per week)- Cabrini Brighton- $24.84 per hour + superCabrini offers:- Tax savings - increase your take-home pay with Salary Packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits - Attractive remuneration with guaranteed annual increases + 12.5%...

  • ▷ (Immediate Start) Senior Clinical Engineering Specialist

    3 weeks ago

    Brighton, Australia NHS Full time

    Senior Clinical Engineering Specialist The closing date is 05 October 2025 The Clinical Engineering Department is primarily concerned with providing evaluation and selection, acceptance checks, repair, calibration, and maintenance to a wide range of medical devices and equipment across University Hospitals Sussex NHS trust. The aim is to ensure equipment...

  • ▷ Immediate Start: Cancer Clinical Nurse Specialist

    2 weeks ago

    Brighton, Australia NHS Full time

    Cancer Clinical Nurse Specialist The role of Associate Clinical Nurse Specialist plays a key role in providing expert nursing care, support, and coordination for patients diagnosed with Neurological Cancers. The post holder will support the specialist nurse service for patients with cancer and their families from the point of diagnosis onwards. They will...

  • Food Services Assistant

    2 weeks ago

    Brighton, Australia Cabrini Health Full time

    Food Services Assistant Casual position Cabrini Brighton Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Located close to public transport with discounted Myki Commuter fares...