Member Services Representative/Loan Assistant

5 days ago

Brighton, Australia Michedcu Full time

Careers At Michigan Educational Credit Union Current job opportunities are posted here as they become available. Member Services Representative/Loan Assistant Job Title: Member Services Representative/b>Loan Assistant Reports To: Branch Manager Department: Loans Summary: Responsible for assisting members with a variety of Credit Union products and services as well as providing administrative and clerical support to the Loan Processing Department by performing the following duties: Duties and Responsibilities include the following. Other duties may be assigned. - Opening/closing and maintaining credit union accounts - Open and maintain Individual Retirement Accounts - Assist members with a variety of Credit Union services and products - Assist members with legal accounts - Answer member inquiries via phone, email, and other online services - Process wire transfers, stop payments, travel notices, address changes check orders, etc. - Performs other related duties as assigned - Provides administrative and clerical support in a professional and efficient manner. - Communicates effectively with related parties via telephone in absence of the Loan Officer. - Establishes and maintains a filing system pertinent to supporting the department. - Prepares and sends out loan packages as requested. - Generates interest rate sheets in computer system and updates as needed. - Retrieves appropriate paperwork and information within the agency as directed. - Performs other related duties as assigned Skills: - Oral Communication Skills - Reading Skills - Customer Service - Diplomacy - Filing - Organization - Project Management - Time Management - Computer Literacy - Keyboard Skills Education/Experience: High School Diploma or Equivalent. Pay: Starting at $17.95 an hour, negotiable based on experience. Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts. #J-18808-Ljbffr

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