Member Services Representative/Loan Assistant

4 weeks ago

Brighton, Australia Michedcu Full time

Careers At Michigan Educational Credit Union

Current job opportunities are posted here as they become available.

Member Services Representative/Loan Assistant

Job Title: Member Services Representative/b>Loan Assistant

Reports To: Branch Manager

Department: Loans

Summary: Responsible for assisting members with a variety of Credit Union products and services as well as providing administrative and clerical support to the Loan Processing Department by performing the following duties:

Duties and Responsibilities include the following. Other duties may be assigned.

- Opening/closing and maintaining credit union accounts
- Open and maintain Individual Retirement Accounts
- Assist members with a variety of Credit Union services and products
- Assist members with legal accounts
- Answer member inquiries via phone, email, and other online services
- Process wire transfers, stop payments, travel notices, address changes check orders, etc.
- Performs other related duties as assigned
- Provides administrative and clerical support in a professional and efficient manner.
- Communicates effectively with related parties via telephone in absence of the Loan Officer.
- Establishes and maintains a filing system pertinent to supporting the department.
- Prepares and sends out loan packages as requested.
- Generates interest rate sheets in computer system and updates as needed.
- Retrieves appropriate paperwork and information within the agency as directed.
- Performs other related duties as assigned

Skills:

- Oral Communication Skills
- Reading Skills
- Customer Service
- Diplomacy
- Filing
- Organization
- Project Management
- Time Management
- Computer Literacy
- Keyboard Skills

Education/Experience:

High School Diploma or Equivalent.

Pay:

Starting at $17.95 an hour, negotiable based on experience.

Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.

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