Student Welfare Officer

1 day ago

Sydney, Australia Warwick Institute of Australia Full time

Times Education Group Australia is a fast-growing company with colleges located in and around the Sydney CBD offering a broad range of Vocational and TESOL courses spanning from business and management, marketing and IT at all levels of qualifications to our international clientele.

**About This Role**:
We are looking for people who can adapt well with change and who can demonstrate initiative to proactively support our students, effectively communicate with academic and other essential stakeholders in the organisation.

You will be a multi-tasker, someone who can manage their workload in a fast-paced environment and above all a team player

**Responsibilities will include**:

- Liaise with College Departments and external service providers
- Provide advice to students and staff and/or facilitate referral to College and student welfare services
- Provide first aid officer for the college in compliance with building safety and security systems.
- Manage maintenance requests, ordering of stationery, mail coordination, meeting organisation, catering and parking where required
- Carry out event support tasks including room configuration, catering liaison & provision of refreshments, event signage and delegate registration for meetings and other functions held at the City Campus
- 1+ years’ experience in an administrative or customer service function
- Exceptional communication skills, written and verbal
- Demonstrated conflict resolutions skills
- Record Management and Data entry for new and existing enrolments
- Intermediate Excel and Word skills, ability to generate reports
- Excellent attention to detail
- Exceptional time management skills
- Initiative and ability to undertake analysis tasks pertaining to student data
- **Fluent in Spanish/Portuguese communication, written and verbal**

**Desirable Criteria but not must**:
**Working Knowledge with RTO Manager and PRISMS**
- *Knowledge of Australian Qualification Framework (AQF)
- RTO Standards 2015
- Department of Education, Skills and Employment
- Knowledge of the Department of Home Affairs
- National Code 2018
- Experience in a VET Industry will be favourably received

Only shortlisted applicants will be contacted - no agencies please.

**Start Date: ASAP**

**Job Types**: Full-time, Permanent, Part-time, Casual
Part-time hours: 38 per week

Schedule:

- Monday to Friday

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