Administrative Officer

3 days ago

Moore, Australia Wentworth Institute of Higher Education (Canberra) Full time

**ABOUT WENTWORTH INSTITUTE OF HIGHER EDUCATION (WIN)**

WIN is an established Higher Education provider (Provider ID: PRV12063; CRICOS Code: 03279M) with a long history of providing Vocational Education and Training (VET) and higher education courses to both domestic and international students in Sydney and Canberra. We collaborate closely with industry professionals to ensure students can gain relevant and highly sought after skills to prepare them for a career in the business, accounting, information technology, interactive media, or human resource sectors.

**THE OPPORTUNITY**

We are looking for an experienced and professional administration officer to join our dedicated team in our **Canberra office**. Your skills will further WIN’s goal of providing quality education to all students, to enable entry into worthwhile careers. The administration officer position is offered on a **full-time, permanent** basis.

**THE ROLE**

As an administration officer at Wentworth Institute of Higher Education, you will be responsible for a range of duties within the institution, with a heavy focus on student support and management.

Core responsibilities include:

- Developing and continuously improving materials
- Recording and following up on student attendance and course progress
- Managing student enrolment records in our student management system
- Managing and storing online class records
- Preparing graduation documents and arranging collection
- Developing and updating administrative forms and templates
- Implementing processes informed by policy to ensure compliance with higher education regulations

**THE IDEAL CANDIDATE**

**Essential skills**:

- Excellent, professional interpersonal communication and negotiation skills - both in-person and virtually
- Proficiency in technology use, including software like Office 365, Microsoft Teams, and student management systems
- Ability to work individually with limited supervision and within a small team
- Strong understanding of cultural diversity and sensitivity
- Strong attention to detail
- Strong organisational and planning skills
- Strong problem-solving skills
- Proactive and passionate about student experience

**Desirable skills**:

- Multilingual
- Experience working in the education industry, particularly at an RTO in the VET/CRICOS environment for international student recruitment in Australia
- Proficiency in using Canvas Learning Management System
- Familiarity with VET/CRICOS relevant regulations and legislation
- Hold a TAE40116 Certificate IV in Training and Assessment **(Optional)**:

- Personal and professional networks in Canberra and/or Sydney

**KEY DETAILS**
- **Location**: Canberra Campus, Level 1, 15 Moore Street, Canberra ACT 2601
- **Salary**: $24-$28 per hour (based on experience)
- **Hours**: Full-time Monday - Friday, with the option to work from home on Fridays

**HOW TO APPLY**

Applicants must provide a resume and a cover letter detailing relevant experience and suitability to the role.
- **Wentworth Institute of Higher Education values diversity and inclusion and is committed to providing equal opportunities to all backgrounds and identities.**_

**Salary**: $24.00 - $28.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program
- Work from home

Schedule:

- Flexible hours
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Authorisation:

- Australia (required)

Work Location: One location

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