Administration (Operations) Officers

2 weeks ago

Brisbane, Australia Australian Retirement Trust Full time

**A fantastic opportunity exists to join our Operations team as an Operations Officer**

**We now have a number of full-time permanent & max-term vacancies.**

**Why join us?**
- State of the art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much more to encourage collaborative culture.
- A mature outlook on flexible work arrangements which allows you to truly balance work and life.
- We have excellent career progression and development opportunities; we are committed to continuous improvement and has exciting plans for the future.
- We have an incredible company culture where wellbeing of our employees is at the forefront of everything we do.

**About the role**

Every member of our team contributes to helping make our members’ world better. As an **Operations Officer** you will be responsible for the overall maintenance of members’ superannuation accounts throughout their life with Australian Retirement Trust. This will include maintaining data integrity, effective product delivery, timely and accurate maintenance of contribution and claims processing and high-quality account maintenance. Service to our members is the focal point of all sections within the business unit. As a key internal support function, the role requires effective stakeholder management and interpersonal skills.

We have multiple positions available including **permanent** opportunities, **12 month** max-term/ secondment opportunities.

**About you**

If this is the right role for you, your skills and qualifications will include:

- Customer service experience in a high workload environment.
- Good interpersonal skills, with the ability to work effectively in a team environment.
- Demonstrated analytical, investigative and problem solving skills.
- Excellent communication skills in both written and verbal formats.
- Superannuation or financial services experience is desirable.

**About us**

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia’s largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

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