Part Time Customer Service/office Admin

20 hours ago

Yatala, Australia Oji Fibre Solutions Full time

**Global cardboard manufacturing company**:

- ** Innisfail QLD location, Part Time hours (Mon to Fri)**:

- ** Variety plus responsibilities**

Oji Fibre Solutions is an industry leader in the production of fibre based corrugated packaging solutions. We are committed to delivering innovative, environmentally sustainable products whilst working collaboratively to develop solutions that enhance the competitiveness of our customers. Our Innisfail site is a tray erecting facility that conveniently services regionally based prominent customers within the meat and horticulture industries that require corrugated trays and cartons for their meat, fruit, vegetable and citrus products.

Due to growth and high demand for our products and services in the region, we are now looking for an experienced Customer Service/Office Administrator to join the team on a Part time basis to assist with providing exceptional service. Reporting to the Customer Service Manager (based at our Yatala facility), this role will provide critical coordination and administration support to the site including but not limited to conducting the following:

- Reception/Customer service
- Managing the order process from initial contact with customers, to receiving payments (Cash/EFTPOS sales), to the booking and coordinating of product loads so deliveries are made on time
- Maintenance of records for auditing
- Managing inventory and stock supply received from suppliers and OjiFS manufacturing plants
- Traded goods purchase orders (placement of orders, request of sap PO through accounts, ordering to supplier, receipt of stock and sign off approval of stock)
- Pallet Reconciliation
- Manage the NCR process including data collection regarding damaged/incorrect goods, system updating and customer liaison regarding product remake or restock
- Ensure the site adherence to safety including undertaking site inspections, update/track safety data sheets
- Maintain updated customer information and other general administrative duties such as participate in relevant weekly meetings, banking, booking couriers etc

Your strong multi-tasking, communication and administrative skills will see you effectively build and maintain solid relationships both internally and externally with the customer base. You will need to possess a strong focus on team work, exhibit a ‘can do’ flexible attitude and have a huge passion for delivering results

To be considered for this fantastic opportunity, you will need to have:

- Minimum 2 years experience in a similar position
- Strong administrative/coordination background
- Intermediate competency in Microsoft Office (Word, Excel and Outlook)
- Available 5 days per week (Mon to Fri) - 30 hours per week (start and finish times negotiable)

Don’t miss this rare opportunity to join our reputable organisation and team.

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