Associate Vice President, Fund Services

5 days ago

Sydney, Australia Citco Full time

**About Citco**:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

**About the Team & Business Line**:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

**Your Role**:

- Build and maintain client relationships and act as their primary Investor Relations client relationship manager and an escalation point for their interaction with the team;
- Proactively manage the team’s daily workflow, ensuring that deadlines are met and controls are adhered to;
- Ensure that capital transactions and NAVs are processed correctly and efficiently by the team and the associated records are filed and maintained efficiently and comprehensively;
- Ensure that investor reporting and client reporting is accurate and distributed in a timely manner;
- Fully implement the CFS Global IR policies, procedures and best-practice guidelines;
- Liaise internally with the AML team, Treasury team, Fund Accounting teams, Compliance officer and Internal auditor;
- Represent the team at IR management meetings and assist with agenda preparation and minute taking;
- Chair bi-weekly team meetings to relay operational updates and discuss IR initiatives;
- Represent Investor Relations at on-site visits with clients and auditors;
- Propose and develop department-wide operational improvements in consultation with the other IR managers;
- Provide continuous coaching to team members on operational issues ensuring that system enhancements and process changes are implemented correctly and effectively;
- Conduct Interviews and participate in the selection process of new staff;
- Conduct performance appraisals for team members.

**About You**:

- Bachelor Degree in Accounting, Finance, Business related area
- Min 7 -9 years of experience in an investor relations environment, preferably private equity and/or hedge funds
- Proficient in Microsoft Applications (Word, Excel etc).
- Strong communication and interpersonal skills with the ability to build effective working relationships.
- Good client/ business relationship management
- Supervisory skills with experience in managing and/or leading staff for 4 years.

**Our Benefits**

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

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