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Account Manager

2 weeks ago

Windsor, Australia House Of Psalm Full time

Account Manager Position

Our mission at House of Psalm is to set a new standard for our industry. We put generosity and imagination at the heart of our o er - and that's what makes us di erent. Everything we do is quality tailored and infused with creativity. In our landscape, details matter. We sweat them, live them, breathe them and make a habit of staying up to date. We believe that honesty, transparency, and authenticity are essential to success, and that the best strategies start with integrity. We're a boutique team, making a mighty impact and setting the standard on what good SEO looks like.

**What We O er**:

- A salary of $80-90k super exclusive
- Education allowance of $1000 per year. A supportive and collaborative work environment, where you can learn from mentors, consultants and courses to develop new skills.
- We work 1 week from the o ce, then the following 3 weeks from home. Flexible work arrangements and a healthy work-life balance, to help you stay productive and engaged.
- $500 worth of prizes up for grabs at monthly HOP game nights, connecting our Fillipino & Aussie teams with virtual games and amazing prizes.
- Unexpected monthly incentives to encourage team members who go above and beyond. Most recent incentives: tickets to the movies, dinner for two and a two night getaway.
- 4 paid volunteering days per year. We provide 'HOP To It' paid leave to volunteer and give back to your local community.
- Paid for premium subcriptions to evidence-based initiatives and workshops using calm app and contain your brain app to improve your mental tness and help you live a happier and healthier work lifestyle.
- Incentives for exceeding performance KPIs, Bonus of up to 10% of your salary & trips to Tasmania, Sydney and the

Philippines
- Direct access and support from the leaders in House of Psalm including workshops and training conducted by the director
- Exciting clients, including David Jones, Melrose health, Floraly, Dress for a Night, Bodyscience, Bulk Nutrients, Dental

Boutique, Anytime Fitness, Francesca Jewellery, and Equalution, just to name a few.
- Opportunities for professional growth and advancement to Senior SEOManager, SEO Director, Head of SEO & CMO within the company.

Your Responsibilities
- Serve as the main point of contact for assigned clients and build long-term relationships

Account Manager Position
- Develop a deep understanding of clients' business needs and goals, and provide strategic guidance on SEO best practices and tactics
- Work closely with the SEO team to ensure projects are delivered on time, within scope, and within budget
- Communicate client feedback and needs to the internal team and ensure expectations are met
- Conduct regular check-ins with clients to ensure they are satis ed with the work being done and identify areas for improvement
- Monitor project progress and provide regular status updates to clients
- Prepare and deliver monthly performance reports to clients, highlighting key insights and providing actionable recommendations
- Work with the sales team to identify upsell and cross-sell opportunities and support the new business acquisition process

Our Requirements:

- Experience and knowledge in Search Engine Optimisation, including keyword research, on-page optimisation, technical

SEO, and o -page optimisation.
- Minimum 2 years of experience in account management or a related eld, with a proven track record of managing client accounts and delivering results
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
- Strong project management and organisation skills, with the ability to manage multiple projects simultaneously and meet deadlines
- Demonstrated analytical and problem-solving skills, with the ability to think strategically and identify opportunities for growth
- Strong attention to detail and quality, with the ability to ensure all client deliverables meet House of Psalm's high standards
- Ability to work independently and collaboratively in a fast-paced, dynamic team environment
- Familiarity with SEO best practices and techniques is a plus
- A strong portfolio of successful account management experiences
- Willingness to learn and grow within the company.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Ability to handle con icting priorities, pay close attention to detail, and produce desired results within predetermined timeframes.
- Capacity to establish rapport with people at all levels of the organisation.
- Strong intellectual thinking abilities and creativity to develop new ideas and solutions.

SEO looks like.

**Salary**: $70,000.00 - $90,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission
- Overtime pay
- Performance bonus
- Signing bonus

**Experience**:

- Relationship management: 2 years (required)
- SEO: 2 years (