Client Partner
2 days ago
locations- Sydney- time type- Full time- posted on- Posted Today- job requisition id- R128271- Our Company
- Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
- We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
As a Client Partner, you will be responsible for expanding the adoption of Adobe Advertising Cloud (Including Omnichannel DSP, Search, & Creative Personalization Tools) platform solutions with brands alongside their activation partners across the Rest of Apac market.- Key ResponsibilitiesClient Leadership-
Client Partners own direct brand and agency relationships, drive strategy and day-to-day growth at the account level-
- Communicate and translate client objectives into Adobe capabilities, informing our strategy and helping to shape executional excellence
- Identify and strategically sell in growth opportunities with your existing clients
- Responsible for keeping clients updated on the most recent product innovations and opportunities
- Understanding client needs and setting expectations internally/externally
- Escalation point when business risks need to be communicated to clients; escalates to Senior Leadership where additional support is neededClient Growth & Retention-
- Accountable for managing Rest of APAC book of business to deliver against revenue goalsAd Cloud (and Adobe) Satisfaction-
- Showcase the value of the integrations between Adobe solutions with Ad Cloud
- Work collaboratively with the Customer Success Manager to ensure client satisfaction-
- Provides client stakeholder escalation support for technical or educational opportunities on new products to ensure satisfaction**Required Skills**:
Search, Video, Display, Audio, CTV Expertise - ability to lead strategic conversations with clients- Consultative seller with strong analytical and communication skills- Understanding of key Ad Cloud integrations within the Experience Cloud - communicating the benefits for clients- Performance marketing- Client relationship management and retention
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