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Sales Coordinator

3 weeks ago

Slacks Creek, Australia IKEA Full time

**Job ID**: 292368
- **Date posted**: 29/05/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- $29.71 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- Leave entitlements - 5 weeks Paid Annual, Paid Parental, Family & Community and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- This role is Permanent Full-time, 76hrs/fortnight
- Applications close Wednesday 11th June 2025
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts (8am to 9pm). You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

**About this work area**About this work area As a Sales Coordinator your responsibilities will include, but are not limited to:

- Coaching and supporting co-workers to maximise sales and deliver a positive customer experience.
- Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
- Contributing to the store’s Commercial Team by optimising the IKEA Family loyalty program to grow our core customer base, increase sales across the IKEA range, and support long-term growth and profitability.
- Deliver IKEA Family training and workshops, and provide one-on-one support to build co-worker competence, support development, and drive overall sales growth.
- Ensure retail foundation is in place for IKEA Family, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting; by working closely with the store Commercial Team.
- Managing and adjusting sales space capacities to secure high stock availability using system-based (SLM) parameters.

As a Sales Coordinator you are:

- Passionate about people’s everyday life at home and home furnishing.
- Able to able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
- Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
- Friendly and comfortable with connecting and interacting with people and enjoy working in a fast-paced environment.
- Comfortable with coordinating your team, setting priorities and delegating responsibility.
- Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
- Looking to develop and grow within the business.

**We need people like you**At IKEA, work is so much more than a job. Come join us