Perth Ndis Employment Support Officer

**Company description**

Founded in 2015, MMS Learning is a local Perth social enterprise offering individualised academic assistance, mentoring and general disability support for clients in Western Australia.

**Job description**

Enjoy feeling part of a small local business making a difference in people's lives.

If you are passionate about working with and individuals to support their journey to find employment, this casual role is for you

MMS Learning is currently looking for an individual with a passion for assisting participants to find employment. Once employed, you will:

- Work with a range of people in their own home environments and the local community. You will be required to drive to their house.
- Listen and talk with clients and have fun.
- Have the flexibility to customise your working week to suit your commitments.
- Help build competitive resumes, source potential jobs and conduct interview preparation.
- Actively listen to and respond appropriately to participant feedback.

**Benefits**
- Competitive hourly wage working.
- Flexible hours with the ability to do the majority of the role from home.

**To be considered, we also ask that you have**:
Flexibility with your availability and reliability is crucial for this role to be successful so we can provide the proper support at the right time to our clients.
- Relevant experience in the Aged Care and/or Disability Industry.
- Knowledge of NDIS, disability, and the roles of a employment support.
- Driver’s license and vehicle.
- Working rights in Australia.
- Willingness to travel to participants houses (paid)

**It is also desired for you to possess the following skills**:
Customer service:

- Provide high quality customer service to participants.
- Be patient and understanding to participants needs.
- Be calm and kind in interactions with participants.

Work with external organisations.
- Formal and informal support builds high-quality relationships with external service providers and customers.

Administration:

- Display a competent degree of computer literacy.
- Able to competently use mobile devices (smartphones, tablets, etc.)

Communication:

- Be able to verbally communicate concepts and ideas in a way that customers and team members can easily comprehend.
- Utilise active listening skills in interactions with participants and team members.
- Be able to communicate personal views constructively.
- Be able to communicate in a clear, open and honest manner.

Organisational skills:

- Manage time effectively.
- Arrange and utilises resources in an efficient and environmentally conscious way.
- Regularly reviews and assesses personal progress.

Knowledge:

- Some understanding of the NDIS.
- Good understanding of issues around disability and mental health.
- Good understanding of disability support services within NDIS Plans.
- Good understanding of what is considered appropriate self-disclosure

**Job Type**: Casual, Subcontract

**Salary**: $28-45 per hour

**Ability to commute/relocate**: Perth, WA: Reliably commute or planning to relocate before starting work (preferred).

**License/Certification**:

- National Police Certificate (required)
- Driver License (required)

**Job Types**: Subcontract, Casual

**Salary**: $28.00 - $45.00 per hour

**Benefits**:

- Professional development assistance
- Referral program

Schedule:

- Day shift
- Flexible hours

Supplemental pay types:

- Penalty rates

COVID-19 considerations:
All tutors are required to have at least two vaccinations for COVID-19.

Application Question(s):

- How many different roles have you held over your career?

**Experience**:

- Employment Support: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)
- ABN Number (preferred)