Quality Manager

Quality Manager

**18th September, 2024**

**Quality Manager - Brisbane Office**

Forvis Mazars' has an opportunity for a Quality Manager like you

We're a globally integrated audit, tax and advisory firm with offices in over 100 countries and territories - and we're always ready to recruit an experienced and motivated new Internal Quality Manager like you to join our team

This could be just the right opportunity for you if you....
- Find fulfillment in being responsible for conducting internal Reviews to assess Forvis Mazars Brisbane's compliance with quality management systems and procedures, and against regulatory and Forvis Mazars requirements.
- Enjoy planning and executing review activities, analysing processes and documentation, identifying non-conformities, and recommending corrective actions to improve quality performance.
- Enjoy collaborating with various departments to ensure understanding and implementation of quality standards, provides training on quality procedures, and supports continuous improvement initiatives.
- Believe that the integrity of a business is built upon maintaining accurate review records, prepare review reports, and the development of quality policies and procedures.

**About the job**:

- Lead the maintenance and monitoring of the national quality and risk process.
- Develop Review Plans: Plan and schedule internal quality reviews based on established procedures, standards, and regulatory requirements.
- Communication and training to reinforce risk and quality objectives.
- Management of the Brisbane Partner compliance and quality Program.
- Management of the Brisbane Engagement Quality Program.
- Co-ordination of annual controls self-assessment process for Brisbane Office.
- Co-ordination of the annual controls testing process.
- Conduct Reviews: Perform comprehensive reviews of various departments and processes to assess compliance with quality standards, policies, and procedures.
- Responsible for the continued establishment and co-ordination of the operational risk register.
- Provision of data for the development of quality indicators (annual) and root cause analysis.
- Evaluate Processes: Analyse processes, systems, and documentation to identify areas for improvement and ensure adherence to quality management principles.
- Identify Non-Conformities: Identify and document non-conformities, deviations, or deficiencies observed during audits, and classify them based on severity and impact.
- Co-ordinate for the Brisbane Office the self-assessment process, in addition to the peer review process, and reporting on any findings to the Partner team and National Quality Manager.
- To put forward suggestions on how to improve non-compliance.
- Coordinate compliance with International Standards (e.g. ISO and internal Group policies) on quality across all service lines.
- Working closely with other support functions, including HR, Marketing, IT and Finance to ensure a holistic delivery of quality aspects.
- Support Continuous Improvement: Participate in continuous improvement initiatives by providing feedback, contributing to process optimisation, and promoting a culture of quality excellence.
- Engagement with National Quality Manager and Global quality and risk teams.
- Maintain Documentation: Maintain accurate and organised review records, including findings, observations, corrective actions, and follow-up activities, in accordance with established procedures.
- Stay Updated: Stay informed about industry best practices, regulatory changes, and emerging trends in quality management to continuously enhance review processes and practices.

**About you**:

- Strong attention to detail
- Excellent analytical skills
- Ability to work independently and collaboratively.
- Experience working with ISO9001 standard and the certification process to enhance the overall practice environment.
- Demonstrated experience in a professional services firm, especially audit or tax services, would be an advantage.
- Strong problem-solving skills with the ability to assess the risks for clients before decision making.
- Demonstrated ability to provide feedback, share knowledge, and provide support.
- Excellent interpersonal skills, including the ability to consult with peers.
- Excellent report writing and presentation skills.
- Excellent IT Skills
- Ability to work to deadlines and under pressure.
- Ability to work proactively and autonomously.
- Ability to view engagements holistically.

**Why join us** ?

For those who appreciate culture as much as commercial success, Forvis Mazars is the smart choice. It's a place where you'll be challenged to find unexpected solutions. Where you'll gain experience with small and large clients across many different sectors. And where you can be confident, your team always supports you

Everyone who joins Forvis Mazars is valued for the individual qualities they bring to the team. In turn, we invest in making you the best you can be - whether it's through endles