Quality Manager

Change people's lives and we love what you do Cochlear develops world-leading medical devices that help people hear. As a top 50 medical device company and the market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.

About the role

A new opportunity has become available for a Quality Manager to work as part of our Cochlear Brisbane Operations Quality division based in Newstead.

Reporting to the Director Global Design & Quality Operations Assurance, you will lead the Cochlear Brisbane Operations (CBO) Quality team, ensuring our products meet specifications, regulatory requirements, and are ready for release to customers. You'll play a pivotal role in maintaining regulatory compliance, supporting problem-solving processes, and driving continuous improvement across quality operations.

Key Responsibilities

• Provide site operational quality leadership and partner with global teams to ensure regulatory compliance and certification.
• Lead product acceptance and release processes, including Non-Conformance Report (NCR) resolution and stakeholder support.
• Drive continuous improvement of quality processes aligned with ISO13485, FDA CFR820,MDR, MDSAP, and GMP regulations.
• Attract, develop, and retain top talent to meet current and future business objectives.
• Actively contribute to the implementation and improvement of quality procedures while supporting the day-to-day manufacturing and operational activities.

Technical Skills & Experience

• Strong understanding of Quality Management Systems (QMS) and Good Documentation Practices
• Proven experience in regulated manufacturing environments
• Skilled in risk-based decision making, problem-solving, and issue escalation
• Ability to engage and influence stakeholders using data and evidence
• Experience with data monitoring, statistical process control (preferred)
• Confident hosting third-party audits (e.g. FDA, TGA, TUV)

Leadership

• Hands-on leadership: both individual contributor and people manager
• Strong communicator with empathy and influence
• Action-oriented with structured execution and team progress focus
• Organised, self-aware, and open to seeking support
• Committed to team development and fostering a positive culture

About you
You bring high energy and engagement to your work, with a proactive approach to learning and quickly understanding your role. You demonstrate strong self-awareness and accountability, consistently taking ownership of outcomes. Your presence positively influences your team and earns the respect of stakeholders through thoughtful collaboration and reliable execution.

Development Value of this role:

• Exposure to global manufacturing networks
• Opportunity to lead a high-performing quality team
• Influence cross-functional collaboration and enterprise-wide QMS transformation
• Career development through projects and innovation

Cochlear Summary

Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha). If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Desired Skills and Experience
We are seeking a Quality Manager to join our Global Quality team, based at Cochlear Brisbane Operations in Newstead