State Quality and Excellence Specialisy

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

**State Quality and Excellence Specialist - NSW
- A new created opportunity for a passionate & highly organised Quality Assurance professional to be a part of customer-first, team-first culture
- Play an integral part in our Primary Connect purpose of “ We connect communities with the products they need and love”
- Sydney based role to work across our ambient DC property portfolio; standard business hours

**About Us**
In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy’s, Countdown, and BIG W stores across the country, providing them with our customers’ favourite food, drink, and everyday needs items.

Becoming Primary Connect gives us the opportunity to keep growing so we can become the next generation supply chain whilst remaining an essential part of Woolworths Group. There has never been a more exciting time to join our team.

**The Opportunity**

Your role as the State Quality and Excellence Specialist (Q&ES) is to ensure our products at Woolworths Supermarkets are of high quality standards for our customers & communities. In this role, you will provide Q&ES support to the ambient DCs within the region/portfolio in line with Woolworths Group and Primary Connect policies, procedures, and processes.

You will be given a high level of support and resources to drive our Primary Connect purpose of connecting communities with the products they need and love.

This role requires to travel between Hoxton Park, Erskine Park & Yennora sites (NSW).

**Key Responsibilities include**:
Working in a passionate and supportive team, time will be spent implementing and maintaining critical controls from the Quality and Excellence Program as well as:

- Assembling a HACCP team responsible for implementing and maintaining the HACCP system methodology within the scope of the Quality and Excellence Program
- Identifying and investigating any non-conformances, determines and implements the appropriate corrective actions
- Facilitating the closure of CARS or any food safety non conformances raised or received
- Performing the periodic verification of support programs via observations taken during a site inspection / walkthroug
- Maintaining a strong knowledge of the support programs and practices
- Performing the internal audit of the food safety controls and processes in the DC.
- Liaising with external auditors, assisting and confirming DC processes and closing out of NCRs raised. e.g. site walkthrough, documentation, answering questions.
- Maintaining the calibration and scheduling of all testing, measuring and inspection equipment, including record keeping and service reports.
- Working closely with different key functions / teams in the DC, key stakeholder and the Risk and Compliance team on food safety
- Liaising with onsite operational teams in regards to F&M operational issues, striving for satisfaction of service delivery with an emphasis on achieving DC KPIs

**What’s in it for you?**
- A great opportunity to join an established, profitable business with huge potential to grow, that is part of a greater group with true career progression
- Culture of innovation, recognition and always creating together
- Join one of Australia’s most trusted brands
- Great team benefits and discounts include access to discounts in our supermarkets and liquor partners, novated leases, share purchase plans, reduced insurance products, entertainment, theme parks, cinemas, lifestyle and other attraction discount

**Who we’re looking for**
We’re looking for a passionate and meticulous Quality Assurance professional who will have:

- HACCP accreditation preferred but not essential
- Qualifications equivalent to a Diploma and/or Degree
- Proven experience in FMCG distribution centre or warehousing environment
- Demonstrated skills in administration, the use of technology and time management
- Strong attention to detail and presentation skills
- Demonstrates logical thinking and effective problem-solving approaches
- Pro-actively seeks continuous improvement methods
- Motivated, confident and enthusiastic
- Ability to effectively build collaborative relationships with internal and external stakeholders

**Grow with the Group
As an inclusive, team-first company, our people are at the core of ever