Cx Strategy Manager

**STRATEGY MANAGER - STRATEGY AND EXCUTION - SYDNEY, NSW**

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**About the role**- Support the development and delivery of Allianz Australia strategic reviews, strategic risk frameworks, the strategic dialogue and planning dialogue and Allianz Australia business plans.- Contribute to the scoping, design, and delivery of enterprise priorities and strategic initiatives.- Lead Action Planning on CX project workstreams within an enterprise program of work, including ownership of the project workplan, storyboard, resourcing and scheduling.- Create and provide structured problem-solving to develop tailor-made solutions, collaborating closely with the business to ensure positive impact and sustainable results.- Support ongoing analysis and monitoring of emerging trends and competitor activity to deliver industry insights.-
- Undertake strategic planning, workshop facilitation and advanced research and analysis.

**About you**- Tertiary qualifications in a relevant discipline.- Significant experience in developing and reviewing strategies and strategy frameworks for a complex, matrixed general insurance/financial services or consulting organisation.- Highly-developed leadership and stakeholder management skills which enable cross-functional thinking in the development and implementation of strategies and drive collaboration.- Able to partner effectively with senior business leaders and establishing strong professional relationships externally and across the enterprise to influence outcomes.- Proven analytical and critical thinking capabilities, to evaluate complex alternatives, make confident judgements and develop innovative, sophisticated solutions.- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence.

**Benefits and perks**- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program
- own a piece of your employer- For more details about our benefits, visit the Allianz Careers site.

**About our culture**

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

**Job Level**:

- Professional

**Location**:

- Sydney, NSW, AU, 2000

**Area of Expertise**:

- Strategy

**Unit**:

- Allianz Australia

**Employing Entity**:

- ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 70986

**Position Cluster**:

- Non-Executive