
Store Manager
2 days ago
We’re looking for a passionate and proactive Store Manager to lead our team in Balmain and bring the Dolly’s Açaí experience to life This is a hands-on leadership role, perfect for someone who loves motivating others, and takes pride in delivering exceptional customer experiences. You must be comfortable with working on a rotating roster, including nights and weekends.
**Key Responsibilities**
- Lead, coach, and grow a high-performing, positive team culture
- Manage daily store operations, including inventory control and customer service
- Oversee rostering, budgeting, and sales forecasting to meet business targets
- Maintain high product quality and presentation standards — ensuring freshness and consistency daily
- Prepare fruits, toppings, açaí bowls, smoothies, frozen yoghurt, and other menu items
- Provide excellent customer service, including cashiering and resolving queries
- Ensure in-depth knowledge of our menu, ingredients, and dietary requirements
- Uphold store cleanliness, hygiene, and food safety standards
- Drive operational efficiencies and continuously improve store processes
- Manage and create engaging content for our Instagram and TikTok accounts
**What We’re Looking For**
- High energy, excellent communication skills, and a warm, engaging personality
- Strong understanding of operational efficiency and a process-driven mindset
- Ability to work independently while also thriving in a team environment
- Previous food and beverage experience is essential
- A can-do attitude with a proven ability to solve problems independently
- Responsible, adaptable, and committed, with strong initiative and a willingness to learn
- A team player with exceptional attention to detail and a passion for delivering outstanding customer service
**Job Types**: Permanent, Casual
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating roster
- Weekend availability
Work Location: In person
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