Customer Service Officer
2 days ago
About Us:
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
Overview:
We have a fantastic full time opportunity for 3x Customer Service Officers based in Sydney.
***
Reporting to the Customer Experience Manager you will be joining our high performing Customer Experience Team, responsible for providing exceptional customer service to clients, brokers and our nationally based Distribution Team.
**Your responsibilities will include**:
- Liaising with insurance brokers to proactively follow up on loans that require more information
- Providing excellent customer service through assisting clients to resolve their queries
- Other ad-hoc duties as required
**What we’re looking for**:
- Demonstrated experience in customer service, ideally in financial services or insurance
- Extremely high attention to detail
- Strong computer skills including a working knowledge of Microsoft Office suite
- Excellent organisational skills and ability to manage competing priorities
- Strong written and verbal communication skills and ability to manage relationships effectively
- Good problem solving skills in order to respond to client enquiries
- Positive attitude, with a desire to work collaboratively in a small team environment
- Ability and adaptability to work in high volume, high paced environment
- Strong team player with a willingness to assist and support others
**Why Elantis?**
**Elantis **Premium Funding is one of the most recognised and established providers of premium funding products with over 30 years’ experience in Australia and 23 years’ experience in New Zealand offering brokers reliable, personalised and flexible premium funding solutions. We offer a dynamic and empowering work environment where the focus is on building a high performance culture, with superior customer service. For us, it is all about people and culture, and that is why our employees are the essence of who we are. We strive to be smart, progressive and energetic and we welcome professionals who are as committed as we are to building long term, mutually rewarding partnerships with our clients.
**What will we offer?**
In joining Elantis, you will have the support of an established team with learning and development available to build your career pathway within our global business. Additional benefits:
- Competitive remuneration, office perks and excellent incentive program
- Salary Income Protection and discounted insurances
- Salary sacrifice options including additional leave
- Discounts to major retailers through our Gallagher Rewards scheme
- Flexible working arrangements
**How to apply?**
- Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing._
-
Regulatory Service Officer
1 week ago
Sydney, Australia NSW Department of Customer Service Full time**Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW** **Grade**: Clerk 3/4 **Salary**: $84,659 - $92,701 + Superannuation **Location**: Gosford or Parramatta **Term**: Ongoing **Closing Date: Monday 22nd September 2025 (9:59 AM)** **About the Role** The Investigations and Enforcement Directorate is responsible for...
-
Associate Customer Resolution Officer
4 days ago
Sydney, Australia NSW Department of Customer Service Full time**Associate Customer Resolution Officer** **SNSW Grade**:5/6 **Employment Type**:Ongoing Full-time **Location**:This role can be based in McKell, Parramatta or Gosford. Hybrid and flexible working conditions available. In office presence required 2-3 days a week as per DCS directive. **Salary range**:$88,123 - $100,708 plus 11.5% Super **About the...
-
Network Services
4 days ago
Sydney, Australia NSW Department of Customer Service Full time**Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x ongoing, full-time or part-time opportunity **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and Operations Officer to...
-
Network Services
4 days ago
Sydney, Australia NSW Department of Customer Service Full time**Network Services & Operations Officer** **Clerk Grade**: 7/8 base salary starting at $106,025 - $117,363, plus superannuation and leave loading **Employment Type**: 1x temporary 12 month opportunity available, full-time or part-time **Location**:Sydney, Bathurst, Gosford or Tweed An exciting ongoing opportunity has arisen for a Network Services and...
-
Customer Service Officer
6 hours ago
North Sydney, Australia Shift Full time**Company Description**: At Shift, disruption, transformation, and positive change is important to us. We’re resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business. We’re here to help...
-
Customer Service Officer
2 days ago
Sydney, Australia NSW Government -Service NSW Full time**Customer Service Officer - Admin** **Temporary - up to 12 months** **Full-time 35 hours per week** **Location - Auburn Middle Office** **SNSW Grade 2/3** **About Service NSW** Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, we have successfully transformed and streamlined...
-
Policy Officer
2 days ago
Sydney, Australia NSW Department of Customer Service Full time**Policy Officer** **Clerk Grade**:7/8 **Salary Range**:$110,266 - $122,058 + superannuation **Employment Type: T**emporary (up to 12 months), Full-Time **Location**:Sydney CBD - The Independent Review Office (IRO) is looking for a_**_ Policy Officer_**_ to join its Strategy Policy & Support Team_ **_ About the organisation_** The Independent Review...
-
Legal Officer
4 days ago
Sydney, Australia NSW Department of Customer Service Full time**Legal Officer** **Clerk Grade**: 7/8 **Annual Salary Range**: $113,574 - $125,720 + superannuation **Employment Type**:Temporary (up to 2 years), Full-Time **Location**: Sydney CBD **The Organisation** The Independent Review Office (IRO) is an independent Agency established under the Personal Injury Commission Act 2020. Samantha Taylor PSM is the...
-
Content Officer
1 week ago
Sydney, Australia NSW Department of Customer Service Full time**Content Officer** - ** Employment Type: Temporary full-time opportunity until June 2025**: - ** Clerk Grade: 05/06 base salary starting at $93,295 to $102941.** - ** Location: Sydney, hybrid work arrangement is available** - ** This role sits within the Digital NSW Division in the NSW Digital Channels team** We are looking for a Content Officer to join...
-
IT Service Management Analyst
2 weeks ago
Sydney, Australia NSW Department of Customer Service Full time**IT Service Management Analyst** **Clerk Grade: 7/8, base salary starting at $110,266 - $122,058 plus superannuation** **Employment Type: Ongoing, full-time opportunity** **Office requirement: Attendance in the office 2 days per week, 4PSQ (Parramatta) will be the primary office** **This role sits within the GSS Division in the Service design and CSI...
