Claims Consultant

3 days ago

Perth, Australia Kona and Co Full time

Hybid working model
- Positive, supportive and experienced Team Lead
- Attractive remuneration + Performance-based bonuses

**The Company**

Due to exponential growth across Australia, one of Kona’s most valued clients is seeking an experienced and well-rounded Claims Consultant to join their national team. Backed by a reputable global insurer, our client has 150 staff nationally across 10 office locations.

A leader within their segment, you will be part of an ever-growing and stable organisation who value professional development and work-life balance in equal measure

**The Role**

Reporting to your State Claims Team Leader, you will have the perfect balance of autonomy and support to truly step into a specialist claims position and make it your own.

Your core responsibility will be to effectively service a range of clientele across the transport sector, working with their intermediatory partners.

As a Motor Claims Consultant, you would be responsible for:

- End to end management of a mixed complexity portfolio across commercial Motor claims for broker-partners only, no direct market
- Prompt attention to claims lodgement to settlement ensuring stages of the process is completed in a timely manner
- Providing a high standard of customer service for clients and service providers
- Undertaking training sessions periodically to ensure technical knowledge is up to date
- Representation of company brand & up-hold of company reputation

**About You**
- 2+ years’ experience within end-to-end motor claims; Domestic and Commercial Motor considered
- Claims experience across other lines also considered
- Excellent attention to detail
- Strong organisational skills and the ability to work within specified timeframes
- High level of integrity and customer service skills

**Benefits & Culture**
- Social culture and supportive management to provide ongoing learning & development throughout your tenure
- Thorough onboarding & training for the first 3 weeks of employment to set you up for success
- Internal progression opportunities within claims or other divisions of the wider business
- Annual bonus based on performance, eligible after first 12 months of employment
- Hybrid working model; home & office split
- A grade offices in Perth CBD with excellent facilities

**How to Apply**

If you would like to find out more about this opportunity, please contact
**Ellis Hale **on
**0487 309 729.

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