Support Coordinator

3 days ago

Toowoomba City, Australia ActsCare Ltd. Full time

The Support Coordinators duties include:

- Understanding the participants NDIS plan, goals and objectives.
- Meeting with and engaging the participant to develop and refine their goals.
- Engaging participants informal support networks to build and strengthen them.
- Engaging and coordinating service providers on behalf of participants and linking them to these service providers.
- assisting to implement the participants plan and increasing their capacity to manage/direct their own supports.
- Assessing and selecting a number of mainstream, community, informal and provider options to increase the participants opportunities to explore and connect with their community and alternative support options.
- Maximising the value for money they receive from their supports by negotiating services and prices.
- Developing service agreements and create service bookings with preferred providers.
- Arranging for any assessments required to determine the nature and type of funding required (e.g. assessment to determine the type of complex home modifications required).
- Coaching to assist in independent accessing and use of the NDIS participant portal.
- Preparing and submitting all reports required by the NDIS.
- Identifying any needs or errors in NDIS plans and accordingly request appropriate NDIS reviews.
- Provide connection and coordination and support participants to both establish new services under NDIS and transition from old services to NDIS.
- Remain aware of and adhere to the conflict of interest policy for self, seeking advice from the Support Services Manager when required. Compliance.
- Comply with Acts Care Policies and Procedures as applicable to your role, ensuring staff are accountable to the same standard.
- Remain compliant with all mandatory training and participate in meetings and training as requested/required.
- Ensure the NDIS Practice Standards are met at all times and mandatory reporting is completed as identified or instructed.
- Keep accurate and complete records of your work activities in accordance with legislative requirements including department's records, information security, confidentiality and privacy policies

**Salary**: $65,000.00 - $80,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toowoomba City, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Support Coordinators: 1 year (required)

Licence/Certification:

- Yellow and Blue Cards (required)
- Driver Licence (required)

Work Authorisation:

- Australia (required)

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