Ndis Support Coordinator

Permanent full-time opportunity based in Toowoomba, Monday - Friday 8.30am to 5.00pm
- $77,584.00 + Super + Salary Packaging Benefits
- Join a supportive team with plenty of opportunities to upskill, develop and progress within the organisation

**What can we offer you?**
- Salary Packaging Benefits allow you to package up to **$15,900** per year tax free. Less tax = more take home pay
- In addition to your tax-free benefit, you can also use up to **$2,650 **of your pre-tax income to pay for entertainment expenses (meals, holidays etc.)
- Work from home options
- Corporate Health Insurance plans and discounts with our corporate partners
- An Employee Assistance Program - a free and confidential counselling service available to all staff and family members
- Encouraged and supported ongoing professional development and diverse career opportunities
- Paid Parental Leave
- Gym Membership Discounts

**About Us**

**Community Solutions Group** makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland and Victoria.

We are part of **Endeavour Foundation**, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values and our purpose of making possibilities a reality.

**About the Role**

If you’re looking for an opportunity to give back to your community in a role that provides you with autonomy and the freedom to organise your workday, then this is the opportunity for you

Due to business growth, we are looking for a new** NDIS Support Coordinator** to join our Townsville team. In a nutshell, the focus of this role is to focus on facilitating greater independence in all aspects of a NDIS participant’s life by exploring their individual needs, what support services they require to achieve their goals and how these services can be accessed. You will work closely with participants by coordinating support to ensure they are getting the most out of their NDIS plans; reducing barriers and putting action plans in place along the way.

**Other key duties will include**:

- Building close relationships with participants, their families and external service providers
- Helping participants to understand their NDIS plans, their NDIS budget and connecting and negotiating with providers on behalf of participants
- Safeguarding participants' wellbeing and raising any concerns
- Taking a holistic approach to capacity building and helping participants to break down and address their barriers
- Ensuring service agreements and service bookings are completed
- Preparing and recording invoices, NDIA reports and case notes

**What you will bring to the role**:

- A solid understanding of the NDIS and the ability to understand facets of the NDIS and NDIS Plans/Budgets
- You are a true people person with the ability to motivate and build rapport with participants, their families and service providers
- Extensive administration experience, compliance capabilities and IT skills - particularly with Excel and Outlook
- A business mindset and a customer service focus
- Excellent prioritisation and organisation skills as you will be working with billable time

**Additional requirements**:

- Right to Work in Australia i.e. Australian/NZ Citizen, Permanent Resident or visa with Permanent Work Rights - excludes visas with Temporary Work Rights
- A current **Blue Card** (Working with Children Check) and **NDIS Worker's Screening Check/Yellow Card, **or the willingness to gain these clearances if successful. We will reimburse you the cost of these checks on commencing
- Willingness to undertake a** **"Fit2Work" Police Check**

**How can you join Community Solutions Group?**

You can register your interest by simply click on 'Apply' below; we look forward to hearing from you

**"We are a Circle Back Initiative Employer, and we commit to respond to every applicant”