QA Lead

**About us**:
Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems - supporting multiple businesses across a variety of markets to be ready for anything.

We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company.

It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star - the communities we serve, and society at large.

**The key accountabilities of the role**:

- ** Quality Strategy**: Work with Head of Quality to develop, implement, and champion the company-wide quality assurance strategy and standards.
- ** Team Leadership**: Lead, mentor, and manage the QA team, fostering a culture of continuous improvement and high performance.
- ** Automation**: Drive the development and maintenance of a comprehensive test automation framework to improve efficiency and test coverage.
- ** Innovation**: Research, evaluate, and integrate advanced technologies, including Generative AI and agentic systems, into the QA workflow.

**The key responsibilities of the role**:

- Lead and manage the entire testing lifecycle, from planning and strategy to execution and reporting.
- Design, develop, and maintain a robust and scalable test automation framework using modern tools and practices.
- Oversee the creation and execution of automated tests for functional, regression, performance, and security testing.
- Mentor and guide junior and mid-level QA engineers, providing technical guidance and career development support.
- Collaborate with engineering, product, and dev-ops teams to integrate quality early and often into the development process.
- Establish clear metrics and reporting to track quality, test coverage, and team performance.
- Proactively identify and communicate risks and blockers to project teams and management.

**The key requirements for the role**:

- ** Leadership and Mentorship**: Proven ability to lead, motivate, and manage a team of QA engineers.
- ** Test Automation**: Expert-level skills in designing and implementing test automation frameworks.
- ** Strategic Thinking**: Ability to develop long-term strategies for quality assurance that align with business goals.
- ** Communication**: Excellent verbal and written communication skills to effectively report on quality status and risks to stakeholders.
- ** Problem-Solving**: Strong analytical and problem-solving skills with a focus on process improvement.
- In-depth knowledge of quality assurance methodologies, tools, and best practices.
- Strong understanding of test automation frameworks (e.g., Katalon, Selenium, Cypress, Playwright).
- Solid programming skills in at least one language (e.g., Python, JavaScript).
- Familiarity with CI/CD pipelines and integrating automated tests.
- 5+ years of experience in Quality Assurance.
- 2+ years in a leadership or senior role, managing or mentoring a team.
- Demonstrated experience designing and implementing a test automation framework from the ground up.
- Proven experience with Agile/Scrum methodologies.
- Prior experience in researching and introducing new technologies or methodologies to a team, especially related to AI.

**Why you should become a ReadyTecher**:

- A day off for your birthday
- hip hip hooray
- Additional 4 days of leave each year
- ReadyTecher Awards each quarter with the chance to win flights and accommodation to Hamilton Island
- Hybrid work, with in-house baristas in Australia via the Ready Beans team
- Access to Sonder
- a technology-driven platform supported by safety, medical and mental health experts - available 24/7
- Paid parental leave
- Additional paid leave for miscarriage, endometriosis and menopause
- Volunteer leave
- Flu vaccinations
- And plenty of ReadyTech merch drops along the way

ReadyTech is committed to seeing things through each other's eyes. We invest deeply in relationships by offering positivity, fairness and empathy in every interaction and love that everyone is different. We're proud to be an equal opportunity employer that celebrates our diversity of race, beliefs, sexual orientations, gender identities, age, disability status, marital status and more - so that every single one of us can feel like we belong.

As part of our commitment to ensuring a safe and secure working environment for all employees and in compliance with Australian re