Carrier Digital Adoption Manager

2 weeks ago

Sydney, Australia Ofload Full time

Ofload is one of Australia’s Top 50 tech start-ups, with the ambitious goal of eliminating all waste in road freight. Every third truck on Australian roads today drives empty, we use technology to efficiently allocate supply and demand, and thereby eliminate the enormous waste in the industry.

We have just acquired Melbourne freight specialist CIA Logistics and our family is now 120+ strong We are growing at 6x per annum, with plans to continue to scale significantly over the next six months and beyond.

**About the opportunity**

Our team is growing aggressively, with plans to double in size over the next year. We are now looking for a Carrier Digital Adoption Manager to spearhead our transition to a fully digital freight forwarder. This role will work directly with >1000 carriers in our network and play a pivotal role in the deployment and implementation of our technology.

We're looking for >3 years of experience in the transport industry and a keen interest in technology. Hands-on-attitude, experience in go-to-market and team management skills are also critical.

**Responsibilities**
- Lead the digital transition of our carrier network, ensuring adoption and deployment of technology
- Communicate with multiple carriers on a weekly basis - from owner-operated businesses to large operators. Be able to engage, interact and drive product adoption, while collecting key insights that will drive our strategy and product
- Support development and execute our digital roadmap, owning go-to-market strategy and developing approach to massively increase our carrier digital adoption
- Support Head of Digital Supply Planning and COO with continuous improvement initiatives
- Collaborate with our Product team, playing a leading role in the development of our carrier product and surfacing focus areas
- Manage one person (with further hiring planned) and collaborate with other teams across Digital Planning and Operations

**Requirements**:
We are open to a wide range of profiles, so as long as you meet the general theme of the below, we encourage you to apply
- At least 3 years of experience in the transport industry (road freight preferred, but not essential)
- Strong influencing skills and ability to drive change with external parties
- Experience in high-growth environment and/or product launch also valued
- Do-er mindset and willingness to spend time on the road and on the phone speaking with carriers and understanding their needs and requirements, leading your team by example
- Practical mindset and willingness to repeatedly try, learn and go again
- Good communication across all levels and influencing skills
- Desire to learn, adapt and grow

**More about our culture**
- We embrace our differences
- To innovate, we collaborate
- Change the game with Tech
- Get behind the wheel at Ofload
- Have a truckload of fun

**Benefits**
- Hybrid working model
- Paid parental & volunteer leave
- Gourmet shared breakfasts
- Pet friendly offices
- Sponsored social and team events

**Our values**

Ofload is committed to diversity and social inclusion. Applications are encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

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