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Duty Manager/supervisor
3 weeks ago
**The Venue**
Seafire on the Marina is a culinary gem nestled in the heart of a bustling marina, offering an exquisite dining experience that combines the best of land and sea. Renowned for its high-quality steaks and fresh seafood, Seafire boasts a menu crafted with passion and precision, catering to a variety of palates. The restaurant's ambiance, characterized by elegant yet cozy decor, complements its stunning marina views, making it the perfect spot for both romantic dinners and special celebrations. At Seafire, every dish is a masterpiece, and every visit is more than just a meal - it's an experience to remember. Whether you're a local or a visitor, Seafire on the Marina promises an unforgettable dining journey with impeccable service and an inviting atmosphere.
**The Role**
This is an incredible opportunity for a duty manager/supervisor to learn from a team of passionate hospitality professionals. We seek Hospitality Leaders who are committed to embedding themselves in the team and venue, authentically connecting with our community and guests.
We build teams renowned for delivering unparalleled guest experiences. Our leaders are expected to inspire their teams to create magical moments for every guest, both big and small
**Key Responsibilities**:
- **Exemplary Guest Experience Delivery**: Understand how to offer a warm, welcoming service with a casual, yet knowledgeable and professional execution.
- **Leadership and Coaching**: Lead and coach a diverse team, fostering a culture that is guest-focused, community-led, and sales-driven.
- **Financial Acumen**: Drive the financial results of the department. Be sales-focused, and lead the team to execute revenue initiatives, with proven management of financial controls.
- **Passion for Product**: Support our extraordinary chefs, ensuring you and your team have thorough knowledge of our offerings.
- **Healthy Work Environment**: Establish a workplace that is enjoyable, educational, results-focused, and respectful.
**Seafire Requirements**:
- Australian residency.
- A minimum of two years of managerial experience
- Strong verbal English skills.
- High personal grooming standards.
- Ability to multitask, work under pressure, exercise common sense, and be a team player.
- Excellent attention to detail.
- A great memory for faces.
- A positive attitude with a willingness to learn, share, and participate.
- A love for food and providing exceptional customer experiences.
- Understanding of hospitality cost control measures.
- Flexibility with hours, including weekends and holidays.
**Essential Requirements**:
- Current RSA Certificate and RP badge.
- Customer-focused with proven customer service experience.
- Comfortable with reporting on daily operations.
- Strong team-building and delegation skills.
- Experience with SevenRooms or another online reservation platform.
**The Reward**:
Joining our company means you will:
- Receive a competitive salary.
- Enjoy amazing discounts across 5 venues.
- Have career and development opportunities, learning from the best in the industry.
**Job Types**: Full-time, Part-time, Casual
**Salary**: $53,368.25 - $77,768.03 per year
Expected hours: 20 - 40 per week
Supplemental pay types:
- Penalty rates
- Tips
Work Authorisation:
- Australia (preferred)
Work Location: In person