Supply Chain Enablement Lead

**Job Function**:
Customer Management
**Job Sub Function**:
Non-Technical Customer Service
**Job Category**:
Professional
**All Job Posting Locations**:
North Ryde, New South Wales, Australia
- ** Great Place to Work® Certified - 2024**
- **Competitive salary package, flexible work practices, award winning benefits**
- **Continuous training and development**

**ABOUT THE COMPANY**

**THE OPPORTUNITY**

We are seeking a Supply Chain Enablement Lead to join Johnson & Johnson MedTech. This is a unique opportunity to leverage your expertise in supply chain management to drive business growth and improvement. As a Supply Chain Enablement Lead, you will be responsible for developing and implementing strategic supply chain initiatives that enhance customer experience, reduce costs, and improve operational efficiency.

**RESPONSIBILITIES**
- Conduct ongoing gap assessment of critical metrics that matter for performance against capabilities through data reporting like Delivery Service Excellence (DSE) for customer experience contributed by broader functions within Supply Chain.
- The Supply Chain Enablement lead will coordinate the ongoing management and related activities for current EDI enabled customers as well as new onboarding activities.
- Identify root cause analysis and process improvement opportunities and work with key individuals/teams to implement actions to drive required changes
- Manage external client relationships, including contracts, statements of work (SOW), and purchase order processing for all activities related to EDI
- Provide and monitor key metrics, including Delivery Service Excellence, and coordinate, manage, and lead quarterly reviews of Delivery Service Issues.

**ABOUT YOU**
- Proven and demonstrative experience within Supply Chain
- Experience with clinical data, project management, global vendor collaboration
- Ability to priotise and have exceptional attention to detail
- Strong communicator with demonstrated leadership skills

**COMPANY CULTURE**
- Competitive remuneration package.
- Continuous training and support.
- Award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements.
- Equal opportunity employer supporting diversity and inclusion.

**WHY CHOOSE US**:

- Competitive remuneration package and continuous training.
- Supportive environment with award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements for all.

**OUR BENEFITS**:

- Up to 18 weeks of parental leave to support new parents.
- 4 days of volunteer leave to give back to the community.
- Option to purchase up to 2 weeks of additional annual leave for extra time off.
- Enjoy a dedicated Wellbeing Day to prioritize self-care.
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
- Access to an Employee Assistance Program for personal and professional support.
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
- Life insurance coverage for added peace of mind.

And much more...

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

**Great Place to Work® Certified
- 2024**
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.

Johnson & Johnson - Australia and New Zealand was certified as a Great Place to Work® in ANZ in its first year of participation.