Scheduler- Administrative Support

1 week ago

Murarrie, Australia Climatrol Airconditioning Full time

We are a family-owned HVAC business that has been supporting Brisbane residents for over 30 years. Successfully managing commercial and residential projects, no two days are ever the same.

Whilst the role has a strong focus on scheduling work for our team of technicians, the successful applicant will need to be quick thinking to problem solve changes as and when they arise.

We are offering a permanent full-time position to a successful applicant in our Brisbane location for immediate start. Previous experience in scheduling within the HVAC industry is not mandatory, however will be considered favourably.

**Key responsibilities include, but are not limited to**:

- Being the first point of contact for client work requests
- Maintain consistent client communication throughout the process, including the preparation of service quotes, work orders and invoices
- Use internal data management systems to log job details and raise job orders
- Schedule the allocation and distribution of works, maintaining open communication with all service technicians and subcontractors to ensure the successful completion of client requirements
- Coordinate scheduled maintenance activities into a logical work order sequence
- Manage all incoming and outgoing materials from suppliers
- General administrative duties
- Data Entry
- Experience with JSA & SWMS
- Experience with Microsoft Word & Excel
- Any other additional administrative duties per the request of the manager and director.

**The successful applicant will have/be**:

- A person who can work and communicate with all our staff, technicians, sub-contractors and customers
- Customer service orientated with ability to build and grow customer relationships
- A person who is used to bringing together the ‘pieces of the puzzle’ to align the job needs, availability of resources, access to site, and necessary paperwork
- Ability to complete technician trade scheduling and support, and work allocation experience, both in emergency situations and planned jobs, to meet client’s needs
- Maintenance invoicing experience desirable
- Proficiency with Windows office suite (e.g., Word, SharePoint, Outlook).
- Previous administrative experience
- Ability to work independently with confidence and take initiative to complete tasks
- Someone who is flexible in their job role and is happy to help the Team out to get the work done.

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Supplementary Pay:

- Retention bonus

Application Question(s):

- Do you have any previous scheduling experience?

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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