Family Store Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army Australia Mission Statement: The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by:

- Caring for people
- Building healthy communities
- Creating faith pathways
- Working for justice

The Salvation Army Australia Values Statement: Recognising that God is already at work in the world, we value: Integrity, Compassion, Respect, Diversity and Collaboration.

We are currently seeking a values-driven and proactive Family Store Manager to manage the daily recycling, retail and administrative functions of the Family Store in line with The Salvation Army (TSA) mission and values.

This is a permanent full-time position based in Kingscliff Shopping Village.

You will successfully
- Provide management of the day to day operations of the Family Store, ensuring the store is presentable, provides excellent customer service and has adequate stock levels
- Supervise and manage the taking of phone enquiries, pickups and delivery scheduling of the Stores within the local area
- Evidence of a strong focus and commitment to outstanding customer service
- Price and display of goods, and manage the removal and disposal of inappropriate/old stock
- Ensure the correct handling of incoming and outgoing stock and rotation of stock with appropriate sales and promotions
- Assist in the accountability of the financial management of the store, including, money handling and banking
- Volunteers are effectively recruited & managed in an efficient and courteous manner that fosters a productive experience for customers and staff alike

You will have
- Proven experience in retail management, ideally 5years +
- Understanding of the value of second-hand goods with a wide knowledge on brands and goods
- Demonstrated people management skills with an emphasis on volunteers and the community
- Sound presentation and communication skills (both oral and written) to be able to interact and network positively with a variety of people
- Ability to prioritise tasks and manage time effectively
- Experience in mentoring/training and managing staff
- Current Driver’s Licence
- First aid certificate or willingness to obtain one
- Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position
- A willingness to undergo a National Police Check

What we offer
- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- The Salvation Army has a mandatory vaccination procedure _
- to ensure the safety and wellbeing of our community_
- and works in areas covered by Public Health Orders requiring vaccination. _
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_