V- Driver Assistant

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

Purpose of the Position Profile

A core value of the Salvation Army is to support the basic needs of individuals and communities. The Driver Assistant provides efficient, safe, reliable and courteous collection and delivery of all goods and/or people involved in operations of The Salvation Army.

Key Activities and Expectations

Transportation Service
- Assist with providing quality transport service
- Assist to load and unload goods to and from the vehicle
- Operate in a manner that promotes effective teamwork, good relationships with customers, donors and fellow team members
- Be prompt, courteous and respectful when interacting with others
- Assist with keeping customers and donors informed and updated of agreed delivery/collection times
- Safely transport items on time
- Strict adherence to WHS policies in relation to the lifting and moving of furniture and goods
- Actively promote TSA in a positive manner at all times
- Wear a supplied uniform and identification at all times when undertaking TSA duties

Provide Quality Customer Service
- Exhibiting professional image of the office environment, displaying professionalism and integrity at all times.
- Accurate information provided to customers.
- Refer people to appropriate Salvation Army services. Follow up with Manager if unsure.
- Listen carefully, and acknowledge and refer concerns, issues or queries to Manager.

Maintain a Safe and Healthy Environment
- Monitor and rectify any health and safety concerns within the centre. Escalate issues that cannot be attended to the Manager.
- Assist with checking windscreen washer reservoir, fuel, oil and water levels and tyre pressure, and record all details in the vehicle’s logbook
- At the end of each trip, assist with cleaning and re-fueling vehicle, return vehicle to the site, complete logbook details and report any difficulties or vehicle repair/maintenance issues to Manager
- At all times ensure the vehicle mobile telephone is switched on, is contactable at all times and is safely secured within the vehicle
- In the event of any incident occurring or a near miss, inform Driver and complete an Incident Report Form
- Immediately report any health and safety concerns, notifiable incidents and near misses, to Senior Team Leader and ensure any hazards are controlled until rectified.
- Ensure hazard, incident and accident form is completed when required in a timely manner.

Qualifications and Experience Requirements for the Position
- Good communication skills.

Mandatory Requirements of the Position
- Police Check and Working With Children Check
- Complete Mission Volunteer induction, training and registration.
- A reasonable level of fitness to meet the inherent requirements of the role.
- Closed footwear must be worn at all times.
- Covid-19 vaccination

Required Capabilities
- Shows personal motivation and commitment to completing work activities effectively.
- Supports a culture of integrity and professionalism.
- Represents the organisation in an honest, ethical and professional way.
- Recognises and respects the rights and beliefs of others in a non-judgemental way.
- Connects positively with colleagues and partners within and outside TSA.
- Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others.
- Provides service appropriately and responsively to the needs of the people.
- Demonstrates accountability aligned to internal and external requirements.
- Supports and acts in compliance with the records, information and knowledge management requirements of TSA.
- Identifies and follows safe work practices to perform all duties in a safe manner, ensuring the safety and well-being of self and others.
- Time and Roster Commitment
- As agreed to with the Family Store Manager between_
- Monday to Saturday 9am to 1pm_
- Cultural Competency
- We value people of all cultures, languages, capacities, sexual orientations, gender identities, gender expressions and intersex status._
- Understands the concepts and principles of diversity and inclusion and how they impact on current day approaches and practices
- Demonstrates commitment to culturally appropriate and inclusive practice
- Understands specific issues faced by culturally diverse clients particularly in the areas of Aboriginal and Torres Strait Islander, LBGTQI, CALD, neuro-diversity a