Customer Support Officer

17 hours ago

Eagle Farm, Australia Tunstall APAC Full time

**About us**

As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families.

**What there is**:

- That feel-good feeling to help people who need it
- Great training and onboarding to the team
- Amazing and supportive leaders

**Responsibilities**
- Engage with clients and key stakeholders to provide end-to-end support to complete the onboarding process for new alarms
- Respond to new and current client telephone calls and online enquires
- Accurately complete all documentation and admin required
- Recommend the most suitable products, explaining how they work to existing and new clients
- Answer alarm enquiries for new customers
- Troubleshoot non-urgent medical alarm enquiries
- Engaging 'people person' with the ability to demonstrate empathy and patience
- Proven experience in customer service or sales
- Excellent resilience and listening skills
- Ability to think on your feet and make decisions
- Computer literate with the ability to pick up new systems quickly
- Superb phone manner and attention to detail with written communications
- Have a positive, team-player mindset

**Why us?**
- Above Award rates paid
- Great induction and orientation process to welcome you onboard
- Free onsite and close-by street parking
- Opportunities for training and development
- Fun and regular staff events - we love food
- Onsite gym and coffee machine
- Instant and yearly recognition awards
- Warm and friendly culture
- Free counselling service
- Discounts and benefits

**Diversity & Inclusion**

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. Each Tunstall colleague has a superpower they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

  • Customer Support Officer

    3 days ago

    Eagle Farm, Australia Tunstall APAC Full time

    **About us** As part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...

  • Customer Support Officer

    17 hours ago

    Eagle Farm, Australia Tunstall APAC Full time

    **About us** As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a...

  • Customer Service Officer

    5 days ago

    Eagle Farm, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Officer

    1 week ago

    Eagle Farm, Australia AMA Collision Full time

    Permanent, full-time position, Monday to Friday - Join a leader in the collision repair industry - Large, supportive team and welcoming culture Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern fit-out,...

  • Customer Service Officer

    2 weeks ago

    Eagle Farm, Australia AMA Group Non-Drive Full time

    Permanent position, Monday to Friday - get your weekends back! - Join an automotive industry leader! Great team culture. - Grow your customer service career in the Automotive industry Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a...

  • Customer Service Officer

    2 weeks ago

    Eagle Farm, Australia AMA Group Non-Drive Full time

    Located in Pinkenba. Central location from the Brisbane CBD - Be part of a national company with 150+ locations - Permanent position, Monday to Friday Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern fit-out,...

  • Customer Service Officer

    2 days ago

    Eagle Farm, Australia AMA Group Non-Drive Full time

    Permanent, full time position. Monday to Friday - get back your weekends! - Welcoming team, friendly environment - Join an industry leader in collision repair! Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern...

  • Customer Service Officer

    2 weeks ago

    Eagle Farm, Australia Capboon Pty Ltd Full time

    We are seeking a highly-motivated Customer Service Officer to join our family owned and operated car rental company based in Eagle Farm. This role will suit someone with some experience in customer service who enjoys interacting with the general public and is dedicated to ensuring our customers always have a fantastic experience when hiring from us. About...

  • Administration Officer

    7 days ago

    Eagle Farm, Australia Centor Australia PL Full time

    **ABOUT THE COMPANY** **ABOUT THE ROLE** Based in Brisbane, as part of the Sales Team, your role will be responsible for providing exceptional customer service to all Centor customers through your key responsibilities which include the supervision and maintenance of customer orders from receipt of order to successful delivery and invoicing. **KEY...

  • Junior Customer Support Administrator

    2 weeks ago

    Eagle Farm, Australia Fortress Collision Repair Services Full time

    Fortress is seeking a seasoned customer service professional to ensure the smooth running of our large, high volume repair facility. You will provide and promote a strong service culture, responding effectively to customers and supporting the production team. **The role** - Provide timely customer contact and effective follow through communications - Book...