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Customer Service and Optical Assistant

3 weeks ago

St Ives, Australia Oscar Wylee Full time

**What's in it for you?**
- Learn optics and take your retail skills to a new level.
- Work in a supportive and inclusive Team Environment
- 1 FREE pair of glasses every 6 months
- Monthly Incentives

**Oscar Wylee**

Oscar Wylee is a growing optical retailer recognised for its culture and innovation. Our team is our soul This is an incredible time to join the Oscar Wylee family as we are growing fast and want you to grow with us. As an optical assistant, you will be provided with all the training you need to succeed with a fun and supportive team to assist you in your journey.

**Key Responsibilities**
- Achieve sales targets and provide genuine eye care for customers by identifying needs, offering exceptional services, and ensuring customer satisfaction.
- Provide professional recommendations
- Dispense complex lenses and frames according to individual needs.
- Create energy and excitement for customers
- Consistently support and assist team members
- Drive brand awareness

**You**
- Optical experience is not essential, but desired.
- Experience in a fast-paced retail working environment
- Clear communication skills and excellent listening skills
- Highly motivated, positive, and friendly
- Strong people skills - you’re approachable and empathetic
- A passion for delivering excellent customer service in every interaction
- Must be able to work late night and weekends
- We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law_