Site Performance Specialist

**At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.**

**About the Role**

WesTrac is seeking an experienced technician to join our team as a Site Performance Specialist based from our Mount Thorley branch. This is a dynamic role supporting key customers and will require travel to sites in the Hunter Valley region.

Reporting to the Mining Support Manager, the Site Performance Specialist plays a pivotal role in maximising our mining customers return on their fleet investments by providing technical support, advice on equipment optimisation and analysing fleet performance data to drive improvements in overall asset performance. This role will directly support MD6250 drills, 994K wheel loaders and Dozers.

This position will be offered on a full-time permanent basis, working 40 hours, Monday to Friday.

**Key Responsibilities**
- Develop and maintain key customer relationships with each allocated site
- Utilise fleet performance data to proactively drive improvement in asset performance
- Carry out wear management inspections
- Regular report generation as required
- Working with customer on resolution of unplanned downtime to ensure timely resolution

**Skills and Experience**
- CERT III Mobile Plant Qualification (including Certificate of Proficiency)
- Coal Board Order 43 medical
- 5 + years post trade experience working on CAT equipment
- Understanding of ‘whole of life cost and Fleet Production Cost (FPC)
- Ability to troubleshoot equipment faults and recommend solutions
- Experience with CAT systems including DBS, SIS and ET
- Experience with CAT MD6250 drills and 994K wheel loaders or similar
- Advanced interpersonal skills with proven relationship management skills
- Excellent organisation skills, with the ability to manage conflicting priorities to achieve tight deadlines
- High level of initiative and problem-solving skills
- Well-developed ability to analyse data and compile reports

**Why WesTrac**

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:

- Competitive remuneration package
- Fully maintained vehicle
- Income protection with 24/7 coverage
- Fitness passport for the whole family
- Annual remuneration and performance review
- Paid parental leave
- Purchase leave program
- Opportunities for growth and development
- Employee wellness program
- Discounted private health insurance
- Discounts with our corporate partners

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.

For further information regarding this role, please contact the Recruitment team on 02 4964 5178 and reference Job No. 883714

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
- At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture._