Product Assistant

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Koala is one of Australia’s fastest growing eCommerce companies and we are looking for a world class Product Assistant. You will play an incredibly important role in the development process, supporting the Business Manager in bringing Koala’s designs to life by launching products our customers will love. Are you ready to take on the career opportunity of a lifetime?
- Create and manage the critical path for every product we develop, helping the Product Manager and Business Manager to keep every milestone on track.
- Coordinate all aspects of product samples, from brief to production to shipping to payment, ensuring internal teams and suppliers are informed and engaged as needed.
- Build strong working partnerships with the wider product, operations and marketing teams, being the first point of contact for product queries.
- Support the Business Manager in preparing analysis, research, presentations & resources for all meetings that involve suppliers, cross-functional teams and executive leaders.

**Requirements**:
Ideal background
- 2+ years in product development or manufacturing in the home, furniture or fashion industry.
- The drive and energy to be organized alongside the ability to prioritize effectively in a fast paced and dynamic environment.
- Amazing attention to detail with excellent communication skills
- A whizz in all things Office, and particularly awesome at Excel with strong analytical and numerical skills.

**Benefits**

Treehouse Perks and Privileges

Koala is only great when its employees are happy — and we’re one happy bunch

Flexible hybrid working - The freedom and autonomy to do your best work the way that works for you, including from anywhere on the globe

Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.

Monthly barbies and stocked kitchen - With an emphasis on healthy, local and organic produce.

Pet-friendly - The Koala Treehouse is as pet-friendly as they get

Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.

Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.

Accelerate your career - We’ve partnered with RMIT where all of our Koala’s receive a discount, unlimited access to LinkedIn Learning and Koala facilitated resources.

Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to

Koalities we look for

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got ;)